Hatoya Hotel

The owners were super kind; they greeted me every morning and afternoon whenever I saw them. They offered to help with my luggage when I arrived and left. The hotel is in a very convenient location just on the opposite side of the station from Sunshine City, so I could get to everything I wanted to do and more every day with little walking. The coin laundry next door was also very convenient and allowed me to do my laundry in the early morning hours after a day of exploring. The room was the perfect size; I found it had a little more room than I anticipated compared to previous chain hotels in which I have stayed, so I never felt suffocated. If I ever decide to stay in the Ikebukuro area again, I would definitely choose to stay here.

Owners / staff were super friendly and fantastic! Very professional and welcoming! Check in was so smooth. Perfect location, you're right in the heart of Ikebukuro, walking distance to restaurants, shops, supermarket and etc... Room was fantastic, exactly what I needed, quite spacious for only myself! Nothing to complain! Highly recommend this place to a single person or a couple! Walking distance to the station, it's a nice walk. Also there's a laundry right downstairs!

Everything was perfect for me! Nothing to complain! Some people might not like to carry the suitcase upstairs, just be aware of it, but it's only 1 or 2 floors up. It wasn't a big deal for me. Great accommodation!

This is my third time to stay at Hatoya Hotel. It's a small hotel, but very comfortable and neat. The location is accessible to Ikebukuro station and there are convenient stores and a grocery store nearby. The hosts are always friendly and accommodating. Although the hotel doesn't have elevators, the host has always waited for my check-in and check-out to help me with my luggage. They are also very accommodating with baggage storage, whether it's just for a few hours, or in my case, a whole month while I travelled in Asia.

Nothing to dislike!

Staff is welcoming, speaks decent english and helped to carry my bag to the room (there is no elevator). Room was spacious enough to place my stuff around. The bed and pillow were soft and comfy. Bathroom is on the smaller side, but very clean and hot water is always available. There were 2 sliding windows, both can be fully opened, one had an insect net installed, but don't expect a view. Both windows are equipped with thick curtains that can effectively darken the room. My non-smoking room was next to the dedicated smokers room but i didn't notice any bad smells in my room, so it works well. The location is decent, there are no loud street noises, a Lawson is right on the other side of the street and the station is a short 10min walk away.