Gorgeous place to stay

There is nothing bad to say

Nice&Clean

Perfect for one night. But if you stay for longer, beds were a bit too narrow.

Eveything was perfect the whole caravan was so tidy and Julie was amazing

Julie checked us in with no problems. Signal is very bad so she was unable to ring us but not her fault. The hot tub was great but needs some no foam adding. Julie had set up the table very nicely with dining set, was nice to see when we arrived. Fire was nice. The cushions were firm and lovely.

The seating area had blankets over them. Really, for calling this van a luxury van, you need to cover the seating area properly instead of just putting blankets over them. The double mattress was awful. Very hard and the bed wobbled when you got into/out of bed. Our son slept in the back room and I felt really bad for him when I felt his mattress the next morning as you could feel the springs. We moved him to the other bedroom and the mattress was great. The biggest issue we had, was that although the heating was on when we arrived. It was non-existent on our last night. We didn’t notice if the radiators were on or not on our first night as the weather was mild. However, it got very chilly on our last night. Our son woke up crying during the night saying he was cold. I went to get into bed with him to settle him, but his bed was absolutely freezing!!! I got him between us in our bed and we all huddled for warmth. This was totally unacceptable considering it is November. We couldn’t find the thermostat, we believe this is in the locked cupboard? We felt like the heating was only put on for our arrival and then it was off after that ;maybe to save money?) It was during the night so couldn’t call. It was my birthday on our last morning too so spoilt my morning a little because it was so cold. My husband went into the living room to put the fire on early to help me and our son be warm. The fire is not enough to heat the rooms which are at the back of the van.