Everything

Nothing

We were met by the host who showed us into the property. Robert gave us useful information on parking places, places to visit, the best beaches for walking the dog and places to eat within the surrounding areas. The cottage was very nicely decorated and very quaint with ample towels for us to use during our stay. Both Debbie and Robert spoke with myself and the kids daily, checking we were having a lovely time in Whitby and the places we had visited. We would definitely recommend Lavender Cottage and look forward to visiting Whitby and hopefully stay in Lavender cottage again.

Nothing, the cottage had everything we needed during our stay. I personally would have liked some kitchen towel , but only to mop up water from the dog bowl once she had had a drink!! This however did not spoil the stay and we went out and got some anyway.

Clean, Cosy and comfortable cottage within easy reach of Whitby and Scarborough. Bonus that it's dog friendly. Owners are very friendly and onsite if needed in an emergency. Very quiet considering it's on the main road. Views are stunning of Whitby Bay. Plenty of amenities available including tea, coffee, cleaning products.

Nothing

All basic amenities suitable, including kitchen essentials.. Owner was accommodating. Clean premises. Private back yard. Option to take pets. Good views to the rear. Plenty of toilet paper and towels.

Unfortunately, we arrived in dense fog. Causing numerous attempts to locate the property. Problem being inadequate signage of the location. Owner stated look for a green sign! Apart from the information shared look out for the 3 words (we did not have) the directions still caused problems. The sign was a plaque screwed to a wall, and not adequate. We suggested for this to be placed as a suspended sign. Owner said (after debate) 'we will think about it! ' Plus the driveway was in-between two large old barns, hindering the driver. The atmosphere was rustic, could have been made more effective regards to kitchen layout. The numerous good gesture plaques were slightly too much and the decor very miss matched such as, plastic bonsai, peace pipe and other oddments which have no relation to where we were i.e. promote the countryside and culture of the setting. It was mentioned the downstairs hot water tap to the toilet wash basin was totally broken. Once more the owner said 'i know about it, will get it done one day'. Heating: all electric. I x radiator to wall working however, the other two rads. Were not working and we learned they were controlled by his side of the premises (adjoining the cottage). Day 2 when owner tried to work one radiator and later learned in our departure it was set on 8 degrees. We informed the owner we had not tampered with any settings. The added blankets did come in handy. The t.v. options were restricted due to the owners wife stating she would not share the code for the additional channels. He later explained with apologies, sorry for this, but my wife is slightly autistic. The door key had a smiley face keyring and even this fell off. With all respect, we did have a lovely time and did have a laugh and wish to share we would return, hopefully with hot water tap and heating in tact. Kind regards and thank you.