The location was very good, close to the city center, public transport, a shopping center and in a quiet and secluded area. Nice and welcoming staff.

The sleeping sofa in the living room is a little bit unconfortable and a lack of small things who makes a one-week stay more pleasant (dishwasher was broken, there is no basic things in the kitchen like salt&pepper).

Check in by Kellen was friendly and efficient despite us being 4 hours late, arriving at midnight due to flight delays. The apartment had everything we needed and more, was extremely clean and bed and sofa were very comfortable. Communication was excellent at all times and an issue with the dishwasher was well handled. The location suited us well as we were near friends, but tbh I would have preferred to be closer to the tourist area. However, the area is amazingly well serviced by public transport - we used the Metro, various buses and the tram and could be in Baixa or Cais do Sodre in minutes! The hair dryer was a welcome asset especially as I was travelling very light!

This is not a complaint as neither issue is the host's fault, but travellers should be aware that the apartment is under the departure flight path which is very noisy until 1am, and the current neighbour lets her toddlers play in the passage outside the apartment from very early in the morning so lie-ins are not possible. I would suggest bringing earplugs.

Location was good - close to shops and restaurants. Walk to city centre was pleasant

No complaints

Everything clean and in good working order

New apartment