This was our first trip to the Continent, and I'm so glad I chose Malkia Trees Lodge. Upon arrival, we were greeted warmly, with a lovely song by the staff. Albert, the general manager, provided us with exceptional service and hospitality, and curated most of our excursions, including booking taxis to view the waterfalls at Mt. Meru, a trip to the Hot Springs, and a visit to the Massai tribe, making this an unforgettable trip. The free breakfast was excellent, and was prepared based on our preferred time, which was great as we took a couple of days to adjust to the time zone and wanted to sleep in at first. Dinner was also prepared with fresh ingredients procured each day, based on what we ordered. (thank you Chef Naomi!). Any housekeeping or room needs were immediately taken care of and the grounds were kept in picture perfect condition, so we truly enjoyed the lush trees and plants, which made it very relaxing. The entire staff was so warm and helpful, that I highly recommend this property if you're visiting Arusha!

The WiFi connection was not strong in our room but the lounge and restaurant were available anytime, which had good connectivity.

Ambience, room, in house dining options, security, super friendly staff, bathroom, wi-fi Everything really. Albert from the front desk will help you with anything and everything😊. He also helped teach me local phrases. You can tell he really loves his culture. Always a smile on his face. Naomi who cooked the food for us is fantastic. Some of the best food I have had along with choices. 😋Great way to sample local cuisine. She is super friendly and is ready to prepare dinner or an early breakfast around your travel plans for the day I would definitely Stay here again.

Nothing really. If you have a problem climbing stairs, make sure you ask for a bottom floor. We were on the top floor and you can get a little winded climbing up. But, the staff will help carry everything for you regardless.

unprofessional staff, room not clean enough, we missed our flight because no staff in reception for check out