Location / Cleanliness

Nil

Very nice location and the property was in very good condition!

Space in flat was great. Location amazing. Host was really helpful and quick to respond when needed. View fantastic on NYE for fireworks.

The main bed and sofa were particularly hard so unfortunately we have to say that made the stay a little uncomfortable. Standard of finish, furnishing, fittings etc and clean weren't quite top standard. Communal area into the flat is quite run down. These comments made, we do appreciate the location and thus aren't trying to suggest it wasn't value for money. It was a shame we didn't have a better understanding as a tourist about the new years eve barriers. Polite feedback would be that it would go along way to highlight these sort of things to guests when they book the accommodation as sadly we did end up losing £270 on a booked boat trip that we couldn't risk attending. Not the hosts' responsibility, we know. When called upon the host was exceptionally supportive, thank you :)

The property is located in a quiet area with good facilities, and we appreciated the quick response from the owner whenever we had questions or requests.

We encountered a few issues during our stay: • The air conditioner duct was broken, which affected the cooling. • The towel we used was not returned from the dryer; instead, we were expected to dispense the pin ourselves and return the used towel back to the washing machine, which felt inconvenient. • Lastly, the stairs were uncomfortable and not easy to use, especially for those with mobility concerns. We hope these points are taken into consideration for future improvements.