I booked the hotel for my family so I wasn’t personally there but they really enjoyed their stay! the apartment was spacious, had all the amenities, good breakfast and staff were professional and friendly and took my families comments and recommendations seriously and took care of it! the location was really great too and close to everything around!

Hotel is close to center view is beautiful but the rooms and furniture is worn out, minibar was empty and there was not even water in room. Personal is friendly helpfull and kind. Watch out the drivers they call for you talk price before take out. Bro took 250 egp for 5 minutes drive.

The guest are very kind, and the room very confortable

excellent location, good food, wonderful pool, great staff, comfy bed and balcony overlooking the Nile

hotel is a bit dated but still a great place to stay

Great location but something is off for this hotel. When we were there, the hotel occupancy was maybe 25% at the max. The other hotels had definitely higher occupancy. Something was off at the hotel. We had no complaints, but it clearly needs some upkeep.

Nothing specific to mention.

location was great, sunset at the pool. beautiful. staff very friendly

I was very happy with everything

location

Bad and limited internet. The hotel needs some repairings, particularly the rooms.

The room was very spacious and comfortable. There were many nice amenities and the pool was lovely. The staff was also very nice.

the balcony had a lovely view

there was some noise from barking dogs in the street a few times overnight

it is rated high but quite dissapointing and outdated in terms of look and finishing a

the staff did not speak English we had a problem with the weak wifi the breakfast area was filthy around the cups and coffee machines- in fact I had to ask for a cup as they only provided paper cups - not happy at all seemed like the Curtains were never washed or replaced

After complaining that the room size did not correspond to the description in the offer, we were upgraded to a junior suite, effectively a one bedroom apartment. We were more than satisfied. The Nile view was spectacular, especially at sunset. A few maintenance issues were promptly resolved.

Internet came and went. Loud music from the bar in the garden below our balcony. Overall, we had a pleasant stay.

Location was good and staff was friendly

Property was very old and not renovated, not much options in the food menu of any restaurant, wifi in the room was very poor, staff cannot speak and understand english.

Fantastic view of the Nile from the bedroom - saw a wonderful sunset. Food was good and staff helpful

very difficult that wifi was only in the lobby

Location is central to allow walking to the town area. Room and bathroom were spacious with a big balcony and good views of the River Nile. All the hotel staff were good, professional and willing to help. Breakfast was good. Dinner is buffet (there is a menu option) but over-priced. Basically the same menu items every day, breakfast or dinner. But there is a lovely fish restaurant just almost opposite the hotel that serves good dinner at much less price.

The hotel is located right on a very busy road, so there is constant loud street noise day AND night, even with balcony doors closed (I stayed for 9 nights). Hotel should make the balcony doors double glazed to help with this. WiFi is very poor at the hotel. I was on the 5th floor and could not get good WiFi on most occasions. This was also the case in several areas of the hotel. Very disappointed by that, so you need to get your own local SIM card to stay here. The gym is very poor! Equipment like treadmill is broken and abandoned in a pile of dust. The sports TV channels in my room were of very poor quality (very grainy pictures). Complained about this, as this was during the World Cup, maintenance man came but could not fix it. Fridge in my room was old, iced up, making door not to close, and hence not functional. A five-star hotel should really be checking and replacing items like this. The whole swimming pool area is in a different area of the site, not adjacent to the main building as the pictures may indicate. You can only access that swimming pool area through a private tunnel under the very busy road after coming out of the main entrance of the hotel, so not really convenient for going to swim from your room.

Staff were friendly and very helpful. Clean rooms and quick service.

I picked a more expensive room to be closer to the river for better view, but found that the hotel is split into two places linked together via a tunnel (beneath the road), one place is the main hotel where the resturant, reception and main gate are located, the other part (where we stayed) is closer to the river, this part is isolated with no gate access to the road except at certain hours or via the main building throught the tunnel. Which is inconvenient if you want to go to the road outside the hotel from the riverside part. Also the air conditioning system is old and noisy (I tried 2 different rooms), it is effecient but noisy.

The open space in front of the river Nile. The breakfast and restaurant views

Overpriced and a bit rusty decoration. Probably it was a great hotel 30 years ago

very excellent banquet hall , overall ambience good

each room should have international power adapter

rooms were spacious and clean nice sheets and towels room service was prompt and tasty

only one restaurant was open and had a limited menu

Great location

Very dated hotel and certainly not value for money. Very noisy rooms due to poor quality build and proximity to main thoroughfare in front of hotel.