This house was great for our family! We had a group of 10, and we didn’t feel squished at all. The bedrooms and bathrooms were spacious and perfectly spaced through the house. The resort that the house is located in is great and had a lot of great amenities to use. Stars Vacation Homes was great to work with. They were very attentive leading up to my stay and check in was super easy. The only reason I give it 4 stars instead of 5 is because we had some minor issues. For example, the pool didn’t appear to be clean at all. I’m not sure if the pump was running or if it was just really dirty. We didn’t really care because we only used the big resort pool, but we may have used the house pool if it was cleaner. Also, the living room cable box did not work at all. It would show a few seconds of cable and then shut off, come back on, and do it again. This made it very difficult with two kids. Otherwise, we had a really great stay and would use them again!

Great stay

Great location. Clean. Manager responded quickly. House is big and comfortable.

I’ll start by saying my family and I have stayed at this location multiple times, not this exact unit but within the community. This stay was probley the most frustrating. I think the best way to provide feedback is listing pros and cons so here it goes: Pros: Appliances, household necessities/kitchen utensils, easy check in process/instructions, very responsive to questions prior to stay, cable/smart tv, clean Cons: ants/bugs(near pool door and in kitchen), dining room chairs unstable, FILTHY CARPET, check out time too early, gate entry(you have yo go to main gate to get a card to get into gate where property is anddd scanner is on passenger side very inconvenient), and SPEED HUMPS ( THREE of my guest had to purchase new tires and they all had the exact same damage. DID YOU HEAR ME THREE DIFFERENT VEHICLES WITH THE EXACT SAME IRREPARABLE TIRE DAMAGE. They weren’t being negligent and going over them fast or anything like that but those bumps will surely damage your tires/car. My tires weren’t damaged thankfully but my air pressure light came on. The worse part about it is when the vehicles were taken to get tires examined the guy was like let me guess you guys are staying at paradise palms, he stated they get a ton of customers who are vacationing there with tire damage). If it weren’t for the fact that we had a large number of guest and it was a holiday weekend we likely would have left. This trip was more of a headache than anything. I think this unit needs to have that carpet taken OUT and replaced with something more durable since there is a revolving door of guest in and out. Some of the units in the community are well kept and nice but I think next time we’ll try another community closer to Orlando.