HOTEL RESTAURANT OLYMPE

The location is very quiet, the room was of good size and it had an excellent lighting. Good water pressure in the bathroom. Great wifi. A kettle and teas were provided in the room, but no refrigerator.

1. The night shift staff member spoke no English and was not trained well: he didn’t know how to check-in guests with foreign credit cards ( no-PIN, but signature confirmation, like with usa cards). The only option he gave me was to “go look for a cash machine” at 11 pm at night. He refused to let me in and pay the next day to a manager and he didn’t call any senior for help. When I arrived, the ring at the small gate didn’t work, and he didn’t make an effort to get up and tell me to go to the car entrance. No sign on a small gate explaining where the entrance is. The other 2 staff members, that I met later, spoke limited English, so communication about problems was hard. 2. The cleaning staff starts cleaning at 8:00, making a lot of noise and talking loudly to each other across the rooms. Why?? The cleaning should be done between checkout and check-in times, isn’t it? 3. The synthetic blanket was very hot, but it is cheap, I know. 4. I was happy that I could sleep with an open window, because it was such quiet area, unfortunately, there were mosquitoes and no mosquito nets.

Struttura pulita con buon ristorante annesso

Posizione piuttosto lontana dal centro di Aix

L’albergo si trova un po’ fuori dalla zona centrale, in macchina si raggiunge il centro in circa 15 minuti. É tranquillo, silenzioso. Le camere sono un po’ strette e anche il bagno. La colazione a buffet molto buona e varia. Il personale è molto gentile.

Il bagno:é veramente stretto

la gentilezza dello staff

camera molto piccola, non pulitissima. bagno molto scomodo e datato. Doccia con la tenda, mancanza del phon, che era da richiedere allo staff. ci è stato fornito un phon molto vecchio che faceva solo aria fredda, del tutto inutilizzabile. colazione a 8 euro molto povera e che non valeva il prezzo pagato. sciacquone del bagno poco funzionante. camera molto rumorosa soprattutto al mattino