Acro Suites - A Wellbeing Resort

Great amenities. Amazing ambiance. The view is incredible. The staff are very nice. Bed is comfortable. The private pool is well maintained. Onsite restaurants and bar are nice. Gym is incredible.

The shower in the cave room is in a weird position. Water gets on the floor from the shower (we had to ask for extra towels). The room could use extra hooks to hang towels. The bathroom could use some art or decoration.

Amazing room with seawater pool. The room is so private. Staff are amazing, welcoming and friendly. Top notch service!

We had a wonderful stay; a word of advice from us to prospective guests, to get the most out of your experience, make sure you book with breakfast included (very worth it, especially as Acro is out of town), book at least one dinner at Cremnos, at least one spa treatment during your stay, clear space in your schedule to lay in the bungalows overlooking the sea, or spend time enjoying the view from your suite, and take advantage of the offer of a sailing excursion (ours was a small group sailing trip to Dia that was a highlight of our time in Crete but there are an array of options). The staff are as friendly and accommodating as we found throughout all of Greece, and the atmosphere is peaceful and feels unique, a little escape to a world of calm and comfort.

Acro Suites is undeniably a beautiful resort with a stunning aesthetic and a serene atmosphere. The staff are genuinely friendly, warm, and eager to help, and the room‑service team generally delivers well. Breakfast is good, with a nice variety and fresh options, and the overall setting of the resort makes for a visually impressive stay.

For a property positioned — and priced — as a luxury resort, there are several areas where management has clear opportunities to elevate the experience. At £600 a night, guests naturally expect near‑perfection, and the service levels don’t consistently meet that standard. Service can be slow across the board, especially during breakfast, which takes away from the otherwise enjoyable start to the day. The private pool was the biggest disappointment for us. Despite paying a premium for a room with a pool, the water was far too cold to enjoy, which significantly impacted the value of the stay. Operational rigidity also shows in the strict check‑in and check‑out approach, which feels out of place for a luxury property where flexibility is usually part of the experience. The gym is another area that needs attention. Although the space is large, it’s poorly designed — not enough machines, no air‑conditioning, and the open door leads to dust constantly blowing in. The cleaning team works hard, but the frequent mopping makes the floor slippery, creating a safety concern. Finally, the room design itself feels dysfunctional despite its generous size. Storage is limited, towel hooks are oddly placed far from the shower, and some drawers don’t close properly. These small but noticeable issues add up and detract from the overall comfort.