The Convo Porto Hotel & Suites

Friendly and very nice employees, good,clean en cozy hotel!

The property was clean and the staff were welcoming and helpful. We loved the outside with tiles are beautiful and a gorgeous view

Was confused with levels

Very happy with the Convo Porto hotel. modern, clean, nice staff, lovely basic breakfast that sets your day to a great start. good wifi. nice shower. Had some issues with the outside window that couldn't close properly although manager tried to fix it, and offerred me an alternative room which i declined.

Hot water was a bit unpredictable. i think the boiler needs adjustment or its temperature raised. in the morning we had really good hot water, in the evening not so much. AC was bit noisy so we had to turn it off to sleep. Location was good although it is a bit far north from the main porto centre - which is about 15 mins walk. keep in mind porto is very hilly and the walk after can be a challenge. we took an uber/bolt to get back to the hotel which was very affordable.

The room was pretty good looking and cozy. What I especially liked was the separate hallway area, where we could conveniently leave the stroller and shoes. In many hotels, the bathroom is located right next to the entrance, which often leads to dirt being brought in near the bathroom door, but that was not an issue here. The location is also very good. While there may not be many bus stops nearby, the hotel is close to the city center. We used Uber to get around, and thanks to the convenient location, traveling to different parts of the city was both easy and affordable.

What I didn’t like: - The food. The selection was quite poor, and sometimes the platters were empty. The kitchen staff didn’t seem to care much and only refilled them after some time. Most of the baked goods were undercooked inside. - The conditions in the room. When we arrived, it was extremely cold, and we had to sleep in our clothes under the sheets. There is A/C in the room—we set it to 32°C on the first night, but it took about two days for the temperature in the hallway to reach around 23°C. Unfortunately, the bedroom was still cold because there were gaps between the window and the wall, letting cold air in. Also, the bathroom floor was always wet, as there were gaps between the shower glass panels, causing water to splash everywhere when we took a shower. - Small things. For example, the lift was very small and the stroller didn’t fit inside. Even worse, the staircase was quite narrow, so carrying the stroller up and down was difficult. On top of that, the staff sometimes left bags (probably with sheets, etc.) on the stairs, making it even harder to pass. Taking everything into account, and considering we paid quite a lot for three nights, I can’t recommend this hotel.