Fiesta Americana Viaducto Aeropuerto

The staff was freakin amazing!! They help bring your luggage to the room. They ask your language preference instead of assuming you speak Spanish. They have a shuttle to the airport as well as taxis. The view was amazing I loved everything!

My husband and I traveled with a 10 month old baby and wanted to go to the bar and get a drink to go. The fancy bar by the lobby wasn't too nice. The host greeted us and directed us to the bar. However no bartender nor staff greeted us for 10 minutes. But they all stood around looking at us. So we left and got a couple to go mezcal margaritas from upstairs by wingstop which was just fine.

Great that it was close to the airport with a shuttle.

Unfortunately my husband's left his Ear Pods in the room and we emailed the hotel to ask about them but got no reply

Comfortable and clean. Nice amenities.

It’s out of the way - not walkable but we knew that. Too expensive given the location.

The staff here are warm and courteous. The bellhops are especially helpful with both luggage, information and the elevators.

We have stayed here several times before, so I had high expectations based on previous experience. However, we had to keep calling for help from downstairs this visit. First, we had issues with our outlets not working and had to have maintenance come repair them. Later, when we returned to our rooms at 8pm, our room had not been made up, and we had to call downstairs to have them send someone. Initially no one answered the phone, and we had to call several times. Once we were able to get through, they mentioned there may not be anyone available, and we would have to wait until the next day because it was so late. This was frustrating since we were already tired from our long day and still had to deal with this. Once that was dealt with, we ordered room service. When it arrived our pizzas were burnt and the cheese was barely visible as a black charred area.