La vista es lo mejor del hotel

Se escuchan todos los pasos del piso de arriba, eso a las 23:00 o 06:00 es molestos La ducha del baño tiene una mampara chica que moja todo el baño. El desayuno es de baja calidad, los huevos te los cobran aparte. Le fata in poco de mantención, general

Vista

O hotel está meio abandonado, tem um excelente potencial, porém é fraco. Café da manhã ruim, funcionários preocupados com a hora de terminar e instalações necessitando reparos. Banheiro sem nenhum mimo para o hospede, além de sachês e sabonetes mínimos.

Plek was prima met mooi uitzicht.

Niet schoon, beschimmelde muren, oude kamers, geen water en gewoon een ontzettend ongezellig hotel. Persoon was wel vriendelijk.

Nada

En primer lugar, el aspecto y mantenimiento del hotel deja mucho que desear, instalaciones en muy mal estado, se publica parking para vehículos y quedan estacionados literalmente en la calle, personal de recepción con muy poca experiencia y preparación, solicitamos cama matrimonial y al entrar a las habitaciones encontramos camas simples individuales, el baño en estado de deterioro, paredes manchadas con grietas y fisuras, cesto de residuos de plástico para un hotel con una tarifa muy alta, olor a insecticida en las habitaciones. Se nos solicitó el pago por anticipado antes de ocupar las habitaciones, cosa que realizamos, pero al ver las instalaciones y al decidir no ocuparlas, pedimos la devolución del importe pagado, y también solicitamos hablar con el gerente del hotel quien no nos quiso atender, informándole al personal de recepción que el importe pagado no sería devuelto. Llama la atención que en booking tiene una puntuación alta cuando en realidad el hotel deja mucho que desear, no recomendable. Hicimos el correspondiente reclamo en la secretaría de turismo de la provincia de Santa Cruz y la próxima instancia a seguir es hacer la solicitud de la devolución del importe abonado por medio de defensa del consumidor.

Tiene una vista espectacular

Nada!

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Gran ubicacion frente al lago. Desayuno sencillo pero no faltaba nada. Buena relación precio calidad. Muy bueno el personal de recepcion.

El desayuno podria estar un poco mas completo.

La vista, el Tamaño de la habitación , la bañera, el personal

Desayuno, podía ser mejor

The hotel has nice Lake view , decent breakfast! the heater in one of our room was broke , they change the room right away.

I wish the hotel can provide a bottle of water .

the view was amazing

the hotel feels old and tired. we went and stayed somewhere else eventually. feels sad and run down.

Great Views

Facilities were in need of repair, everything a bit run down, breakfast buffet had no milk for cereal or to drink, limited choices, cheap furniture in rooms, very uncomfortable beds, despite requesting high floor when room was booked months previously we were put on first floor on and told nothing could be done, restaurant has very limited menu, staff is not very friendly.

all excellent!

I didn't find. Nothing to say.

The view was great from the room. Staff very friendly.

Music from other places could easily be heard in our room late into the night and early in the morning. Toilet was not working properly.

good location

very poorly maintained bathrooms are not kept decent cheap linen not very clean maid do not clean toilet internet unuseable very lazy manager that is never on the premises stay away

the view from the window.

other than views directly in front of lago Argentino, it is not worth the money! There are better hotels with friendlier staff, better breakfast and closer to the city. BTW. the breakfast was horrible- dry bread, limited variety of fresh cold cuts and fruits.

views over lake Argentina and sunset from the room and other parts of the hotel . Staff were very helpful . I recommend this hotel

basis boring breakfast

Nice stay in Calafate. Quite far away from the Centre, but has a lot of parking lots which and very comfortable for car travelers. Great view on the lake, cheap laundry service and friendly stuff. Bed is comfortable and big, the room is spacious and nice.

It’s already a standard that electrical sockets are made for all standards (USA and EU), but in this hotel you need special adaptors and some sockets were rather weak. Also there was a windy weather and it was noisy however windows were closed and curtains shot too. So the noise reduction needs improvement.

Beautiful view, nice staff

Staff very helpful and friendly, beautiful views of Lago Argentino from room, clean facilities, walking distance to Reserva Laguna Nimez.

Hotel was a bit sterile, no hot items for breakfast, distance to town a bit far, but still walkable, almost nothing immediately around hotel.

the staff were exceptional and helpful, the view from the room was nice

the wifi was non existent in the rooms. the breakfast was inedible. It was advertised to start at 7:00 but when we went down at 7:15 was nothing left! it was really noisy at night, music going till midnight.Way too far out of town, at least a half an hour walk .

The breakfast was OK but not great. The choice was limited.

THe internet was terrible. It sometimes did not work at all, and when it did work is was very slow.

Very nice hotel with breathtaking lakeview. Rooms were very confortable and clean. The staff has always been friendly and helpful!

I am so delighted my girlfriend picked this amazing place for our two night stay in Puerto Natales. You get... A MASSIVE private hot tub that could fit at least 10 people, a super comfy bed, a very affordable and we'll stocked minibar, and spectualur views. Great service all round.