The staff was very friendly, from the reception lady to the cleaning personal. The room is cleaned daily by some ladies and they always ask if you need anything more. The pool(s) were awesome and the music was good.

The food and drinks was standard for all inclusive - I can't say I did not liked it but I kind of expected something else after reading the reviews. We had a room with 4 beds and one of them was kind of too little - we were 4 adults. Our room was not like in the pictures. Sometimes the hotel seems old but the furniture was not broken. Overall we managed to have a good stay. The parking spots were full and we needed to park somewhere else.

The staff was very nice, they resolved every complaint The manager, Emi, was always present

The bar should be open until 23:00

We originally booked this hotel because it looked great for a 3 star from the pictures. When we got to the hotel, there was no one at reception. I called the hotel's number as stated on Booking and an extremely rude man picked up without "Hello", but with a "Yes, what?" to which I asked "There is no one at reception, is it possible someone could check us in?". The reply I received was "I'm not there, I don't know, wait and someone will come", after which he hung up the phone straight away before I could even reply... The moment we set foot outside the reception we were in shock. None of the pools, neither the garden looked even close to anything like the photos. The pool tiles were green from dirtiness, the tiles on the ground were uneven, and there were napkins flying around the whole pool area and in the water, and there were no cleaners or maintanance people to be seen the whole two days that we stayed there. The only thing which was nice about the room was the AC. The paint on the walls were crumbling and all of my bags were white. Our friends' bedsheets had yellow stains on them and black long hairs. When we went to dinner, we thought it would be better, but we were appauled. I'm not going to comment on the dinner options, as I have attached a picture which says enough on its own. We were also surprised to find out that everything was closed by 21:00 sharp, all the food was removed. We were not informed of the dinner times upon check in. The second day, our rooms were "cleaned". When i say cleaned, I mean the bedsheets were not changed, just straightened. I know they were not, because the first day when I did my make-up a drop of my foundation went on my bedsheet, and the second day it was still there. Our friends' bedsheets were changed, but you will see what they were changed with in the pictures attached.. They had black marks on their pillowcases.

Location close to the beach. Nice and friendly staff.

Everyday similar food.

Everything was perfect.

Everything was perfect

it has a great location. the size of the room was comfortable.

the food sometimes wasn’t fresh, had to smell before eat.

I really liked the staff bc it was very friendly

The food and the fact that the staff didn't know very good english

needs an upgrade

so close to the beach

Nothing. The room was very date it, sofa bed broken, bathroom dirty, shower cabin was blocked, water was all over the floor when showering. The staff was really nice, I have to admit. Wasps every where. You couldn’t enjoy you meal! What’s you see on the pictures here, has nothing to do with the reality. They must have been taken ages ago.

Nothing

The food was good. The room was often cleaned and the location was close to the beach.

However, I paid for the ‘all inclusive’ package which was supposed to include 3 meals, massages and shuttle service. As it turned out, the hotel has stopped offering massage services years ago but they are still advertising it? Also I was told the shuttle would cost me €10 one way, so ended up getting the local transport which was €1. In addition, the shower curtain was too short for some reason, so water would splash all over the bathroom floor, even if being as careful as possible.

Clean, big rooms and good food

They should do something about the wasps!

Liked the staff helpful nice people

Bathroom was below expectations. The inner courtyard was full with people, very loud. Radio was already bursting music sice 9 in the morning

The food in the restaurant was fresh. The swimming pool was nice and the distance from the beach was short.

The restaurant is closed between 10.00am and 12.30 at this time you could only eat donuts. And after lunch between 14.30 and 18.30 you could only eat untasty pizza. The buildings are old. The floor in our room was damaged. The sink and the curtains were also damaged.The bed was really uncomfortable.

At first we were given a room with door that cannot be closed, and with broken sofa. Bulgarian host was not nice, only Svetlana host saved our situation and helped us with changing a room for better accommodations. Thank you

Everything food, selection quality and presentation, much more than we expected. Pool bar was a surprise bonus. Safe secure complex for young children. Relaxing for couples. Small complex but suited us perfectly. European cup football on TV or in room, big bonus. Nothing disappointed us at all.

Liked everything, cant think of anything negative to say, just really enjoyed our break. Pool wasnt as warm as we would have liked, but now weather improved it will heat up I'm sure.

Large room with balcony daily cleaned

A lot off children's