Las camas no tenían bajeras el sofá roto la tela,los colchones hundidos no se podía ni descansar.

Nice architecture with good looking buildings and a spacious plaza with a large, nicely lit pool in the evenings. Short walk to a magnificent beach. Free parking always available on a side street close by.

The illumination in the living room (in particular the kitchen part) and the location of the electric plugs.

Breakfast was quite good, but I would have liked more fresh fruit.

It was unfortunate that a crowd of people arrived on my second day that drank to excess (from when they got up in the morning until they went to bed) and were very loud and disruptive. They totally changed the atmosphere around the pool area and annoyed the other guests. Several of us complained to the Tui Rep and the reception staff who did speak with the people involved, and although curtailed somewhat, they were still loud and drinking alcohol and were disrespectful to the other guests around them. I wonder if drinking alcohol around the pool area could be limited in some way?

Posizione e colazione

Poteva essere più pulita la camera

Excellent location just a 5 minute walk down to the beach and all bars and restaurants Lovely pool areas Big supermarket next door to the property

WiFi was very poor Had an issue with ants inside the apartment

Very central

Great location

grandeur de l'appartement, le réceptionniste, proche de l'aéroport et de la plage et des restaurants

complexe touristique, le voisin du haut qui déménageait ses meubles !

C'est une belle chambre / suite, dans un complexe touristique.

Le rapport qualité / prix. On trouve équivalent moins cher ailleurs.

Ground floor apartment overlooking the splash park was extremely convenient for my family and young daughter. Facilities in the kitchen were excellent for sterilising baby bottles

The beds in our room (1101) are in need of some new mattresses

Location

Location was good and room very spacious however got no sun at all in this room

Room did not get sun. The rooms to the right of the pool do not get sun

24hr reception

Los exteriores como la piscina y la zona de chorros de agua nos gustaron, hubo un par de días que vimos que había actividades como espuma y musica en la piscina. Muy bueno para familias. El acceso a los apartamentos bajos está muy bien. Es un sitio tranquilo por la noche y no sufrimos molestias para dormir. Muy cerca de la playa y la zona de ocio del paseo marítimo.

No tiene parking. Demasiado enfocado al turismo extranjero…por lo que por ejemplo los horarios no nos gustaron, ya que cerraban el restaurante a las 8 de la tarde, y todos los locales de alrededor es lo mismo… ningún restaurante de comida local… En persona el apartamento nos pareció mas viejo de lo que mostraban las fotos, y la limpieza era regular, las toallas estaban viejas, no había ningún producto de aseo o limpieza…y en una ocasión el personal de limpieza entró sin que lo indicaramos y nos colocaron y tocaron nuestras cosas como quisieron (comida, ropa…) algo muy desafortunado y al quejarnos nos dijeron que el personal era nuevo y que no sabían…

Easy to find and central location to puerto del Carmen

Small issue with WiFi in our room which kept logging off on us but not a major issue.

This accommodation met my basic needs easily. The 1 bedroom apartment was clean and large for 1 traveler. Great location for walking, close to the beaches, shopping and dining options. Small massage shop across the street and grocery store on the property. Larger grocery store right next door.

Noise early (sounded like kitchen noise) in the morning by workers either for the property or the property next door and truck traffic (rm # 3131).

Clean, lovely apartments that have everything you need, big pool great for swimming lengths lovely kids pool, great to have courtesy shower rooms when you are flying out on a evening flight

Couldn’t do a late check out as it was too busy

Very clean good pools and facilities

Clean good service

Cleanliness, helpful staff , location , quietness at night

Everything about this complex is spot on

Nothing!

Location.Supermarket.Staff .Cleaniness.Fab Apartments.

Shower needs Slipmat and Shelves.

El personal , muy atento y amable en todo momento.

Limpieza, estado de las zonas comunes, camas, almohadas, olores, humedades.

Good value for money.

People reserving beds. People playing loud music at pool.

Mucho

Nada

Position of apartment with two terraces. Great pool.. cleaning staff lovely and pleasant. Location excellent and Hyperdino close by. Reception staff OK. Lady on reception as we left this morning at 9am was fabulous.

The snack bar let's this hotel down. Regularly running out of fruit for juices and smoothies. Often told "coffee finished". The opening and closing hours need to be displayed at the snack bar. On new years eve, I couldn't get a coffee at 1.30pm!! It closed at 2pm to many people's surprise. Some of the food is substandard and staff not particularly friendly. Often have to wait for service, despite no other customers.. Sunbed hogging. All the time I was there, 7 front row sunbeds were unoccupied most of the time with same towels "pegged" on all 7 of them . It was so obvious to all, but pool staff not removing the towels after 40 mins, despite complaints to them. Several of those days, the offenders did not use the sunbeds all day. Families needed these to watch their children. One woman had a severely autistic, non verbal 6 year old. She had to stand all week watching her child while those 7 front row beds were unoccupied.

Location, peaceful surroundings, warm weather, not too busy.

Noisy upstairs neighbours

Location, clean, spacious

Sun bed hoggers

Room was great very clean

Waited nearly 2 hours for room after checking in, lost afternoon as we were only staying for the night

the location the accommodation the pool most of the staff

one receptionist really unwelcoming

Receptionist was quick to attend to us

I hated all the cockroaches all over the room and having to spray 2 cans of bug killer that still didn't get rid of them all

The location. The 2/47 reception. The apartment was beautiful, airy , modern, spotless, the bed were very comfortable. The staff were fantastic. Everything really.

Would have loved a pool side bar/ hut . Seemingly the bar was indoors and not in use or didn't look like it was but that's only a small hiccup. Did not dampen the holiday.