Location and house were great, loved the game room and hot tub, got to see a couple of bears. Place was clean and description was accurate

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First the positives - great location- perfect size we had two families staying here and had plenty of space. Amazing game room with lots to doFor our teenagers (and adults!). Clean. Easy to get to. Paved roads. Negatives - kitchen had two towels and not one dish rag or sponge or scrub brush. Nothing to clean counters (Lysol wipes or Clorox spray). King bed on top floor very uncomfortable. The bedroom in bottom floor is directly attached to game room and should be more geared toward kids sleeping in it rather than the king bed. None of us adults wanted to sleep right next to where kids were gaming late into the night. NotOne hanger in whole house. Dryer didn’t work- we were limited on space in car so I packed less knowing I could do laundry. With no dryer and no hangers we had clothes laying all over trying to dry. And only exactly enough towels for each person and wanted to be able to wash them but again no dryer. That was disappointing. I did call maintenance and he was very nice and tried to be helpful but apparently the part needed was coming from Germany so we had to do without.

The cabin was spacious, and clean. The view was good. The game room offered plenty of entertainment for our teens. Neighborhood was quiet.

We were very impressed with all it had to offer. Liked the location and how easy it was to get to town and trolley stops. House was amazing with plenty to do. Beds were comfortable and rooms were very spacious. Highly recommend to large families

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at the "Smoky Mountain Views" cabin in Gatlinburg. Our cabin was clean, stocked appropriately, and everything worked as advertised. Our stay was beautiful, with excellent views of the surrounding mountains exactly as advertised. We are now loyal Bear Tracts Vacation Cabins customers.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was very clean! Had all the amenities as described, with plenty of linens. Mattresses on beds were a welcome surprise and very comfortable. Was in need of a mixer, it would be nice addition to include in the future. Even had a wonderful visit from a bear he was making his rounds from cabin to cabin.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great experience at a great location. If we travel to the Smokey mountains again we will be staying in one of these cabins.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed here for a long weekend, it was great. Plenty of room for the 16 people staying overnight. 3 floors made it not seem crowded at all. The game room was a hit - the button to turn on the Multicade game is on the top of the game, you're welcome. The theater was great also, 6 remotes to operate TV but figured it out. Turn up the sound inside the cabinet to hear speaks - welcome again. The hot tube was very hot, but felt great once you got used to it. Seem to have all the kitchen items we needed, sheet pans under kitchen sink if you go looking. Everyone said beds were comfortable, with maybe the exception of the King upstairs, it is very low and mattress was so so. It is very close to town so that was a definite perk. There is a ton of parking, seemed like everyone staying wanted to drive their own car - we got at least 9 cars parked. The free activities that you have access to on their app seemed very nice. We weren't there long enough to take advantage, but next time maybe, a great perk. We would definitely stay here again - it was everything described.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin fit all my party and we really had a great time. The only thing I would change would be the dining room benches since we used a lot to play cards. Gatlinburg is always amazing for short vacations. I can't wait to visit it again.

We rented the Cabin for my Daughters sweet 16 with her friends. Our first night we got in late and went to the strip beds were great.. Second morning my daughter shower and it floods the game room ( Couldn’t use them again ).. Report it forget about it and move on.. My daughter and friends go to get in the hot tub it was cold… The whole trip I got ZERO amenities I paid for, and the owners said all these problems were to my parties fault after we wasn’t happy with the stay… We have Videos and messages where we tried to get the problems fixed as found… I never leave bad reviews Renters Be Aware CHECK EVERYTHING THEY WILL BLAME YOU!!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was clean, spacious, and had lots for all the kids to do!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a group of friends and family stay here. We all had an amazing time, and the view was wonderful.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Front porch has poor lighting, you can't see going up & down the stairs at night, the water pressure was horrible, the ceiling fan in the master on the top floor looked & sounded like it was about to fall out, the air hockey table worked poorly, the rack for the pool table was broken, the jukebox had a mind of its own & you couldn't ever pick a song if you could figure out how, the lighting in the pool room flickered as there is something wrong with the switch by the porch door, the kitchen was loaded with fruit flies the whole time from the moment we got there, there were 2 rags left in the staircase from the previous people or cleaning crew, the view was misleading as only the top floor porch could see over the pine trees. The game room was great with the kids, and I would stay here again but they need to address most of the issues. The lights in the game room could be a fire hazard

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Spacious, great for the kids, beautiful views, in a perfect location

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Location was great. Property layout worked as expected and described. Kids loved the game room. Could be cleaned a little better and some minor repairs need to be addressed (light switches, outside railing, etc) but overall very happy. Bear Tracts staff and communication were great.

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It was perfect!

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Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was beautiful. Large enough to accommodate a large 14 member group. All the video games/juke box/pool table were in good working condition. The views were spectacular. The theater room was awesome! The negative was the dryer didn’t work, and the basement air would get cold. Had to take trash to the dumpster that was far enough away we had to drive to it.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was beautiful. Large enough to accommodate a large 14 member group. All the video games/juke box/pool table were in good working condition. The views were spectacular. The theater room was awesome! The negative was the dryer didn’t work, and the basement air would get cold. Had to take trash to the dumpster that was far enough away we had to drive to it.

Our experience was a great one. The cabin was exactly how it looked in the photos. The owners made the whole rental process stress free and enjoyable.

Fabulous experience! The cabin was beautiful and very clean. One of the most comfortable beds we’ve ever had on a vacation! Tons of space for our party of 10. We spent a lot of time in the game room. Location was perfect because it was easy to travel both to downtown Gatlinburg and to Pigeon Forge.

The cabin is fantastic! The kids absolutely love the game room. The only downside was the pans were very damaged from previous renters using metal utensils—the management team replaced those right away, great customer service! Our recommendation would be to provide more lighting outside on the porch especially around the steps. The theater room was also a big hit! The beds are very comfortable and rooms are cozy with the fireplaces. Overall we had a great time and wish we could stay longer. The kids were able to see snow for the first time!

We stayed here for our annual family vacation this year and we were extremely pleased with this cabin. The check in and out process was extremely easy! The cleanliness of the cabin was amazing everything was extremely clean. The game room was amazing as well so much to do down there! We had 9 adults and a 2 year old and we all had plenty of room/places to sleep! The location is perfect as well not too far away from town but still had a beautiful view! If we decide to come back to the area again I will definitely book with them again!

Our experience was a great one. The cabin was exactly how it looked in the photos. The owners made the whole rental process stress free and enjoyable.

We stayed here for our annual family vacation this year and we were extremely pleased with this cabin. The check in and out process was extremely easy! The cleanliness of the cabin was amazing everything was extremely clean. The game room was amazing as well so much to do down there! We had 9 adults and a 2 year old and we all had plenty of room/places to sleep! The location is perfect as well not too far away from town but still had a beautiful view! If we decide to come back to the area again I will definitely book with them again!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great Stay. We loved the place. Wanted to pass on a few issues. Downstairs bathroom sink faucet leaks pretty bad as does the shower head. Shower doors in upstairs and downstairs baths were off the tracts. The box in the theatre room which said "Do not open" with a mentioned a $500.00 fine was wide open when we arrived. All else was good. Great stay.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was in perfect condition, and April and Matt were great to work with. Loved the game and media room. If there was a downside, it would be the proximity of other cabins. Seemed a lot closer than other places we have stayed.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time!! The cabin was beautiful and had what we needed for our whole family! Our kids loved it specially the games room and the movie theater. We are looking forward to repeat this great experience!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall, this day was great. The only things I want to mention is that the kitchen sink never got hot water, several pillowcases are stained and the floors could use a good mopping. If you walk around in stocking feet, they were quite dirty.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time over our cabin. The kids loved the play area, they had plants of space and options to play. They enjoyed the theater room. The rooms are big and spacious. We were very comfortable And the house has a great location The only down side is the garbage place is very far form the house So you need to drive the trash. Everything else was great! Highly recommended

This cabin was clean, well maintained, lots of space and conveniently located. The kitchen is a little tight if you are going to be cooking a feast but perfect for one cook. Also the kitchen was very well equipped for all cooking needs! Great customer service. We expressed a few concerns upon arrival and they addressed them right away! Great for families with all ages. The arcade room and theater were a hit with the whole family!