Hotel Riva del Sole

Baia con vista meravigliosa, staff professionale e cortese, abbiamo mangiato sempre benissimo, complimenti a tutti!

Qualcosa da migliorare sulla caffetteria per quanto riguarda la colazione, ma tutto sommato buona

Colazione secondo aspettative per un due stelle; cene, invece, straodinariamente buone e variate.

Non saprei proprio trovare un aspetto negativo.

La posizione ottima la colazione appena sufficiente

First off I need to shout out the amazing all woman staff including Marcella, Joanna and Valentina but especially Joanna. They were all wonderful and made me feel safe as a solo female traveler to Ischia. I loved the proximity to the bus station, and the dinners I had were generous and delicious. The beach is accessible by many flights of stairs and can be a little precarious with the rocks, but it is a beach all the same. This is a charming hotel great for families on holiday and has many positives and conveniences, but unfortunately I personally would not stay again.

One minor hiccup was that I paid for the highest/most expensive room on Booking.com with an ocean view and when I arrived the room was on the first floor with a pool view and distant ocean view. I was informed that the hotel was fully booked for the ocean view rooms and that it was my fault for not booking with the hotel. This was extremely disappointing because I had another hotel in mind that I had booked with on Booking.com last year and had an ocean view room, and I was able to book the specific room type I wanted. I cannot explain how sad this was because I had waited all year to come back to Ischia and did a lot of research on hotels, only to have this disappointing experience. I don’t understand why they can’t specify the exact room on Booking.com as ALL other hotels I have experienced do. Secondly, I was disappointed with the lack of attention to cleaning and restocking my room. I spoke too and tipped the cleaning ladies but they never refilled my shampoo or body wash even when they noticed it was gone. Even though my room was a 3 person room, I was also only allowed one towel the whole time. With this heat, I was taking multiple showers a day and my towel never got to fully dry before I needed it again. On checkout day, I had kindly asked ahead of time if I could please stay in the room after the 10am checkout time, and even offered to pay extra for a late checkout because my flight was at 7pm out of Naples. Again, a hard no. They said it was “impossible”. Therefore I left my room and sat in the lobby for hours before I left the hotel, even though I checked that the cleaning ladies had not even made it near my room by 12pm. Lastly, the breakfast was quite bare. I compared it to another hotel I had stayed in Ischia last summer, and was surprised with the lack of food options. As someone who cannot eat, gluten, I really could only eat plain yogurt with a cappuccino and some fruit. Some days there were boiled eggs but most days there were not.