Staff are absolutely amazing. The food is beyond amazing, every course is superb lots of variety and beautiful presentation. The rooms are beautiful and tastefully decorated. The Game drives are fantastic with amazing Guides. This place is decadent paridise.

There is nothing not to like

Everything- the facilities are second to none

The food was excellent; the staff were amazing

The spa services were over priced for an ordinary experience

The staff was generally friendly.

There were multiple incidents during our stay. Firstly, our room was not cleaned on the second day. When we returned from the game drive, the lodge had had more than five hours to service the room, yet it had not been attended to. Secondly, the reading light next to the bed was broken. The only solution offered was for us to remain in the room while maintenance closed the socket, which was highly inconvenient and uncomfortable. In addition, the lodge was rationing water and informed us that we would have to pay for basic drinking water. On the first evening of our stay, the food served made me ill and caused me to vomit. I had only consumed one glass of wine, so I do not believe the wine was the cause. The following morning, I informed the staff that I was still feeling unwell. They advised that breakfast would be delivered to my room; however, I was not given any choice regarding what I could eat. Instead, I was sent an omelette that was full of chillies, which I do not eat. Overall, these incidents significantly impacted our experience and fell well below the standard we expected.