Zalel Hotels Laleli

Good value for money. Location quite central with lots of public transportation possibilities to arrive at your final destinations. Generally clean room. Staff is friendly

Breakfast is not very good but rather “ok”. There were underwear pants from another previous guest in our room when we arrive. Bathroom equipment does the job but isn’t really luxurious.

Good location and the staff very good especially Hassana good and kind men

Nothing

U hotelu je bilo lepo, osoblje je jako ljubazno, soba je uredna i lepa.

Zvucna Izolacija je losa kao i u vecini hotela na Laleli, tako da je jako bucno za spavanje. Lift se dugo ceka ukoliko neko drugi pozove lift, morate cekati da on izadje na svom spratu kako bi ste vi pozvali.

Location was good, standard was OK, looked like affordable option within decent budget. Bed was comfortable, room was cleaned everyday, with fresh bottled water. Overall breakfast was tasty, with good choice

We had Triple room in our reservation (Genius upgrade) - so room around 26m2, we got standard double - it says 21m2, but it was really tiny, around 16m2. When I asked for change, guy at the reception first started saying that we got triple, and he can add extra sofa for triple (no chance any extra bed would fit to that room), then he was saying that to get genius upgrade I need to write a hotel and request it in advance - of course that's not how genius upgrade works. Later he called and offered changing room (it turned out that to exactly the same size) so I had to walk around the hotel and look at offered rooms, after seeing first room (same size) I gave up - I didn't come to Istanbul for a hotel-room trip. Didn't want to waste my time. Overall, experience with front desk wasn't good. I didn't feel treated fair and honest way, rather fraudulent. Breakfast service was super slow, there was food missing in buffet all the time, tiny dining room, we had to wait for the tables.