Homewood Suites By Hilton Summerville

Everything!!!!

Clean and nice inside

Under construction, room had scaffolding outside of window

Location

Room set up and amenities were nice.

Construction was taking place but were not alerted. Rooms were not ready upon check in and long wait to check in... Our room smelled like fried chicken / grease/ fried food. Hair in the shower and bars/handles falling off /broken on sink vanity. Room never cleaned and requested 4xs for clean towels and coffee. Parking was limited and having 3 handicapped individuals in our party had to park on far side of hotel. Lack of luggage carts - granted there was a family reunion taking place at the hotel but this large party of guests were "securing" carts for themselves without having rooms to check into and had taken all the carts and secured in rooms hours prior to check out time. Would have also been nice to be alerted to the large party of guests that were holding their event at the hotel as it affected the pool area, the restaurant, parking, etc. So we were unable to access amenities.