Sea Star Resort Semporna

房間寬敞 海景很美 可以一開房間陽台下水玩很爽 裝潢整體雅緻 我也很喜歡浴缸在窗邊的view wifi很好大推 飯店食物蠻好吃的還可以送room service很貼心 雖然上菜速度偏慢 附送的早餐普通 人員都很願意幫忙

整體設備還是維持不周 衣架有生鏽 木頭傢俱有斑駁的跡象

the service was outstanding. in particular Daniel and Sebastian. Daniel went out of his way to make us comfortable, even took us to restaurants on the main land to show us around. wow. amazing guy. always smiling

a little noisy during the day because of boats around. but that’s the case with all hotels and resorts in the location

Food, views, staff, comfort

Sea water around hotel can be dirty with plastic but that’s more of a Semporna issue

I am basing my review on both the cost and the standard of Malaysian hospitality i have experienced during my travels. First of all, for 3 of us in one villa it cost 1620 MYR per night, and we stayed for 3 nights. This is significantly on the pricier end for Borneo. Pros: - Although it was costly for an additional bed, it was genuinely comfortable and not a typical rollaway During high tide, the views were beautiful -The boats to and from Semporna were frequent, and it was easy to communicate with the manager to arrange efficient transfers Cons: -The breakfast was awful. It was not heated, everything was cold, and it seemed like it had been cooked and left out. There was also no variety. - The service was minimal and we felt hardly acknowledged. The manager was lovely and did make an effort to speak with us -We trusted the hotel to organise a good day tour and were promised a maximum of 12 people. There were over 20 people on the boat, and as English speakers we were placed on a tour where everyone, including the guide, spoke Chinese. We had no idea what was going on -The pollution and rubbish in the water was quite noticeable and made it an unpleasant sight. This is a Semporna thing so out of control of the hotel. I would book somewhere else further away from the main land.

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