Stunning location. Would stay again solely for the proximity to lake access. Choice of motel, cabins and rv spots.

Average room amenities. Needs stronger space heater. Needs new pillows. Needs to correct electrical current situation as coffee maker, heater and bathroom light cannot run concurrently. Need to complete renovation of room, especially the removal of old heating unit under bathroom vanity and to properly fill remaining holes/gaps along water lines AND properly remediating the black mold located along the water line as seen from toilet and shower. Must also address the pink mold/algae growing between glass panes of shower. Communication between restaurant, basic gas station and motel would be appreciated by all visitors. Having definitive hours of operation posted and communicated would be optimal - not a guessing game. Also, having better options for food supplies would be nice.

1. Location 2. View 3. Customer Service

1. Floor is wet for unknown reason. 2. Noise from upstairs. 3. Poor Wi-Fi connection

nothing

everything

Excellent location

Nothing

We had to find out room in pitch black darkness without anyone there to tell us where to go. The lightbulb outside both rooms was dead. The heating was so noisy we had to turn it off at night.

Breakfast was not included but the restaurant was fine. The location is good for campers. For us, we would have done better elsewhere for the same price.

For the price we paid, they could have provided a bath mat without holes in it and decent towels. The room was very basic.

Great location for ice fields Banff as good for our road trip. Staff knowledgeable and very friendly. Room clean and quiet, good hot shower. Restaurant, gas and store all on site. Nice walking routes from location.

For the restaurant staying open longer for somewhere to socialise with our friends but I do appreciate that it was coming to the end of the season.

The location and facilities