location and openness.plus’s the lovely old lady next door but one.

I did so want to love this house and I did but I was so disappointed with the service . Garden furniture needed jet washing as was mossy and all green which stained my white jeans. Grass needed cutting, and the previous people had left dog poo in bags in the garden under the tree which again should of been picked up before our visit by the staff / cleaner. washer did not work I reported this on the Thursday 11th with also a problem with ants no one replied. cleaner turned up Saturday to turn upstairs lights off off which I had reported along with washer and ant problems, told her on a voice mail about but did not even look as the washer or ants, she was in and out in a flash. She said she would get someone out to it, this did not happen even though I text and called number of times. I had a young family and a dog so lots of washing. we had to go and buy extra clean cloths . so as you can imagine I was very disappointed with the customer care. loved the house such a shame. I feel I was treated very badly and am very disappointed, I would like a response from the owners.