Purchases Restaurant & Accommodation

The property is well located and the restaurant is superb. The staff could not have been more helpful. The room was spacious and comfortable. Our first visit and hopefully we shall be able to return.

No real issues - it is a beautiful old building so aircon is probably not an option but if the weather is very hot it may be a problem.

Friendly and helpful staff. Spacious and very comfortable accomodation. Fabulous breakfast, lunch and dinner menu. A home away from home.

Nothing. All good.

Location

You can't turn off the heated towel rail in the bathroom in room 3, this made the room too hot even with the bathroom door shut and it was unseasonably warm for the third week of September so we had to keep the windows open which meant that we were kept awake by drunken students until 1.30am heading back to their halls of residence which are just past the hotel.

The breakfast was excellent. The location suited us well for the theatre, which we attended in the evening.

My wife has Parkinson's and I am having treatment for a damaged hip/upper leg. The walk up two flights of stairs was difficult and is the main reason for the scores. Had I known there was no lift, I would have chosen a different hotel. I have one other comment. The staff were all very helpful and looked after us well. I was especially grateful for the directions given by Luke. However, I suggest staff should be advised not to hold telephone conversations in the hearing of guests. I would have preferred the one I heard to have been in private, out of my hearing.