Citrus Luna Apart Hotel

I liked almost everything about the property. We booked a deluxe apartment and were very happy with the space and the facilities provided. They kindly provided an additional bed for my daughter, as well as an iron and clothes drying rack, which was really helpful. The team were always very accommodating, friendly and respectful at all times. Daily housekeeping and breakfast were also included, which was a great bonus. The pool was another highlight of our stay. It was lovely having a clean and relaxing pool area to enjoy, especially after spending the day out. The location was fantastic. The hotel is just a few minutes’ walk from the beautiful Konyaaltı Beach, which was incredibly convenient. There is also a lovely high street nearby with lots of shops, cafés and restaurants, so there was always somewhere to go and plenty of food options within walking distance. Everything we needed was close by, which made the stay really easy and enjoyable. The Hotel also had a restaurant downstairs.

There honestly wasn’t much I didn’t like. The breakfast was probably the weakest point, as the options were quite limited and it wasn’t amazing, although it was included for free so it was still a nice bonus. With the housekeeping, I noticed that the standard wasn’t always consistent. On one occasion the bedding wasn’t changed and on another the balcony floor wasn’t cleaned. However, I really appreciated that housekeeping was included and could be requested as often as needed, which is a fantastic service.

Great location, just a few steps from a beach, cafés, restaurants, and a supermarket. The apartment has a balcony and two ACs. The living room is quite lovely, with a new, comfortable sofa.

Literally nothing for cooking, one pot, one pan that's all, not even a knife. The apartment was clean, but the bedsheets and towels had non-washable stains.

Proximity to the beach. Clean beach towels plus room cleaned each day.

Noise and chaos around the pool, due to a lack of enforcement of their pool rules as captured on the board they fixed to the wall. Some days it was so bad we had to go back to our room. This was the same for breakfast, sign said no taking food to your room who many ignored. Breakfast was also manic and noisy with uncontrollable children being left to run around whist food was being chosen. I can forgive also for some nations not understanding the benefits of a good queue, but crazy kids, with crazy owners is just awaiting for an accident to occur. Breakfast consisted of random food not necessary to our British taste, one day chips, salad, cheese, bread, and chocolate sponge. This was clearly a family orientated hotel, with also separate self contained suites that didn't necessarily align well for us, travelling as a couple.

Location is great just 200m walk to the beach and boulevard.

Super dated furniture. It is really overdue for a renovation in the apartment. You can see it especially on the walls, kitchen and the bathroom. The kitchen wasn't fully equipped. Luckily we didnt need much other than the fridge. The beds were too soft but the pillow was nice and firm luckily. The baby cot didn't have a proper mattress so they folded up a duvet and put a cover over it which isnt ideal because my 10 month old baby actually fell into the sides one night and was stuck there. Some staff were friendly and some weren't. Its great that we had a washing machine but there was no drying rack. We asked for a drying rack 3 times on the same day and they still didnt bring us one so we had to hang our laundry on chairs. The elevator also was out of order one evening, luckily we were on the 2nd floor and it was fixed the morning we had to check out. The breakfast was really unimpressive, with not much variety. My mum stayed in the double room which was located behind the building and had stairs to go up. Really not ideal if you have are an elderly with a huge and heavy suitcase. Oh and also, there seemed to be no hot water in the evenings. When we showered, the water was only lukewarm and then got more cold throughout the shower!! Overall really an average experience and was tolerable, but I wouldn't recommend staying here for longer than 1-2 nights.