Pickalbatros Golf Club Suites

Everything was exceptional from the Guest Suites to the breakfast. Service was attention to detail. All the staff made our stay an absolute delight. The Golf suites exudes a sense of serenity and peace. A special thank you to Khalid for catering to out every needs, attending to all our requests without question, Hafiza always greeting us with her lovely warm smile and for her Customer care par excellence, Hisham and Yousef for providing a lovely late welcoming banquet and always at hand. Selima our lovely housekeeping member of staff always there to meet our high standards and expectations of cleanliness. Nour Eddine for his charm and service management. All the staff are a credit to the main Manager Jawad (big boss) who complimented our presence and stay,formally thanked us on behalf of all the staff who always enjoyed our stay. A great thank you to Mounaib our chauffeured Taxi and finally a real big thank to your security guard who always greeted us with smile no matter what of the night. Without any doubt the Golf Suites will become part of our new home in Marrakech ❤️

Having to come home back to the UK. It feels we have left our close family and friends behind. It is a home from home.

It was a really positive experience. All the staff worked towards providing us with the best experience possible. I only managed to catch Hiba's name, who was really kind, just as the others, including the porter, ones at the reception, some animators we met, etc. Regarding the food, it was nice and tasty, including breakfast, lunch and dinner (we expected much less reading the reviews beforehand) and the snack was also good enough. (During different meals they also had noodle-, pizza-, fruit juice- and ice cream- stations.) The rooms we received were spacious, came with a terrace and were cleaned carefully on a daily basis. So overall, we believe that this hotel is great value for money.

There were almost nothing negative, except for the buildings further away from the main property are still under construction, but you would only see them if you traveled between the facilities with a golf cart.

Le service de Bahia était superbe.

Tout etait bien

The hotel itself isn’t bad and has some good aspects. I liked the rooms; they were comfortable and one of the better parts of the stay. I also enjoyed the bar, which was open from morning until night and offered snacks and pastries throughout the day. That was a nice touch and added some convenience to the stay.

Unfortunately, the service, especially in the restaurant, really affected our experience. The food was disappointing, with limited options, and when certain dishes ran out, they often weren’t replaced or cooked again. A large part of the buffet consisted of sauces and basic ingredients rather than actual prepared dishes, and much of the food was bland or barely seasoned. The drinks were also very disappointing and did not taste good. The restaurant staff were not very welcoming or helpful. In particular, the restaurant manager was unpleasant and made the dining experience worse. (I’m not sure which one, but there was Brahim, who was very nice and respectful, and another one, which I forgot to catch his name, I think he had a wig or hair implant, who was very rude and disrespectful) Another issue was the pool area. Many guests would reserve loungers or take up space by the pool for the entire day without actually being there, leaving very little room for people who genuinely wanted to use the pool. The entertainment team was also somewhat boring and didn’t add much to the overall experience. Overall, the hotel has some positive qualities, particularly the comfortable rooms and the bar’s availability of snacks and pastries. However, the poor restaurant service, limited and disappointing food, awful drinks, overcrowded pool area, and lack of engaging activities or entertainment negatively affected our stay. I especially wouldn’t recommend this hotel to people who are planning to spend most of their time there, relax, and have fun without leaving the property, as there simply isn’t enough to do and the overall experience becomes quite boring. Personally, I wouldn’t stay here again.