Location was superb.

€170 cleaning charge on arrival. When booking.com said it was included. €170 was effectively extortion.

Location, kitchen, easy access.

Drains smell from the bathroom.

5 minutes to the centre, fair apt. size, clean, ski room, close to ski lifts,modern equipped and practical for family, Central reception nice and willing to help.

Some details that can be improved : Customer service on site is not responsive out of opening hours. If you forget any detail you can be left in the outside with no room. When checking in outside the reception opening hours, you must have a functioning Internet or try calling customer service. I surprisingly received the code by email for collecting the keys from Avoriaz entrance just 1 hour before arriving, with no explanation where to pick it from. (Think about looking it after 15 travel hours...) The ski locker heater does not work. Not that easy approach with skies. (5 minutes up heel).

Convenient location. Modern property

Appalling customer service. Upon arrival we were charged 3 times more than booking.com advised for tourist tax. The staff Maeva.com were rude. Gave us the wrong key, no password for the door. We had such bad communication to get into the property. No instructions at all. Upon leaving, we followed instructions regarding emptying the bins, stripping the beds, cleaned the kitchen, put everything away tidily. Left it cleaner than we got it. Found out a few days later €250 euros had been deducted from my deposit. I have spent the last week contacting the property as to why they kept the deposit but all messages have been unanswered. Most appalling service I have ever experienced !!!