Alykanas Beach Grand Hotel by Zante Plaza

La formula all inclusive è sicuramente uno dei punti di forza della struttura: mi sono sentita coccolata durante tutta la vacanza e il relax di poter mangiare e bere liberamente, senza dover pensare ogni volta a costi o organizzazione, è davvero impagabile. La camera era grandissima, molto comoda e con una vista pazzesca. La spiaggia è davvero bellissima, piacevole e sicuramente uno degli aspetti che ho apprezzato di più durante il soggiorno. Un altro grande punto di forza sono i baristi: sempre gentilissimi, disponibili e piacevoli.

La pulizia e la cura degli spazi comuni andrebbero migliorate. I bagni comuni erano spesso sporchi, così come la piscina. Anche il giardino mi è sembrato poco curato, con zone con poca erba e fango, e in alcune occasioni ho trovato cibo o resti della sera precedente ancora abbandonati negli spazi esterni. Il buffet non mi ha particolarmente soddisfatta: la qualità del cibo potrebbe essere decisamente migliore. Da rivedere anche l'organizzazione della colazione. Se il servizio inizia alle 8, alle 8 la sala dovrebbe essere già completamente pronta e pulita. Invece è capitato di trovare le pulizie ancora in corso tra i tavoli mentre gli ospiti facevano colazione e di assistere a discussioni ad alta voce tra membri dello staff, cosa decisamente poco piacevole. Manca inoltre l'ascensore, aspetto da tenere in considerazione soprattutto per chi ha difficoltà motorie. Infine, alcuni ospiti hanno avuto comportamenti poco educati. Ovviamente la maleducazione dei singoli non è responsabilità dell'hotel, ma credo che determinate situazioni, quando disturbano gli altri clienti, debbano essere gestite dalla struttura.

The location is great, paces away from the beach with gorgeous views and just a short walk from all the bars and restaurants if you fancy venturing out. Staff are very friendly, rooms and outdoor areas are very clean and kept to a high standard, and the quality of food and drink on offer is great. We are returning next year with family and have a relative in a wheelchair - so it was great to see that ramp access is available to main areas, including the reception, restaurant and beach. We really enjoyed our stay and would definitely return - if you want a relaxing stay with things to do just moments away - this is the hotel for you!

The food area is quite small, meaning peak times for mealtimes can get very busy - it would be better if this was moved to a bigger area. The quality of food is great, but it is often lukewarm or cold - potentially may need some new ways to keep food warm? Also, it would be great to make sure all food is labelled. That being said, it was delicious and there was a good variety. It would also be great to have better advertisement of the kids club and mini discos - although we were only travelling as a couple, we are returning to stay next year with more family (including little ones) and I know they would be interested in these facilities. I would also say it would be better to move the evening entertainment to an area with more space - it's currently in the pool and bar area - which again, is quite small.

In the evening, the Wi-Fi should be better. Same for the blankets and sheets.

We liked the location, convenient parking and comfortable room. The pool area and shallow sea were particularly suitable for our two-year-old.

No assistance was offered with carrying luggage to the room, and not all rooms have lift access. There was no table service, even in the evening. The food quality was disappointing and the selection limited. The coffee, bread and yoghurt were particularly poor, and the snack bar pizza was barely edible. Some buffet food was cold, especially when serving trays were left uncovered, and there was no microwave available to reheat it. Cutlery was kept in one large communal basket, requiring guests to reach in and touch other utensils, which felt unhygienic.