Shopping 2.5 hours from home

I was looking for something for 5-6 people so was very limited in choices. I found this and chose the three bedroom over the two bedroom which we were glad we did. They use a third party for check in and communications after booking and there is no other choice. I did not want to agree to their marketing of my information “agreement” but it was the only way to get to the check in information. The place was very clean, plenty of towels, reliable wi-fi, nice kitchen. The master bedroom had a kind of hammering or knocking noise all night which kept waking us up - maybe some mechanical system? It was hard to tell. The two smaller bedrooms were very warm even though the master bedroom was very cool. One of the bedrooms did not have venting. So the doors to both of those bedrooms had to be left open. Having two bathrooms was great. It worked for our short stay but I think I would not like that particular unit for an extended stay.

The property was nice. Great location for what we wanted to do.

We absolutely loved staying here. The Apartment was clean and had plenty of room for myself, my wife, and my 4 daughters. It was centralized in a great location, and had easy access to the highway. My daughters actually felt like we were living in a princess castle. Dad got brownie points on this stay.

Overall great place. Comfortable and clean.

Good location and spacious apartment. Decor was pretty outdated, but it had everything we needed for our family of 5.

Hello! Being a business owner, I would never want to leave anyone a bad review. I did have some concerns and I hope you can clear some things up. Upon arrival the door did not open. I e-mailed you. No immediate response. I called and an afterhours service/security didn't have a clue how to assist. Instead, they said I did not fully complete the onboarding. I said, if I did not complete the onboarding process then why am I able to get in the room??? I waisted so much time when I had other things to do trying to get an answer. Once I finally connected with you, you mentioned I could use any door with that code. Had the afterhours/security people stated that, it could have saved so much time. I was not impressed with being asked "why" I was staying hours before check in. This should have been resolved prior to my stay, not the day of. I am not sure whom I am speaking to now but I would like to know if you are part of a corporation or an individual that owns this unit? I would also like to know why there is such a significant delay in responses? My last text was not even responded to. After all of this, I never got a "how can we make this experience better" nothing! I am not one to try to get anything free. I paid for additional time to check out when as a courtesy that could have been waived. The place was beautiful, the app is nice but communication definitely has an opportunity! Kind regards, Felicia

Very Clean. Needs reading light. Sparse furnishings. Broadcast tv would have been nice.