First of all, they offered a transport from the airport which was very convenient. When it comes to the location, the hotel is located a bit away from the center but it's not an issue -20mins walk, 5mins by taxi and there are lots of local and good restaurants around, at the same time it's quiet. Both hotel and the room itself was very clean, the bed was so big and comfy, we loved it! But the best part is the owners - the nicest people, we felt taken care of each day. You can get a coca tea for free for the altitude, the breakfasts are prepared freshly and were so yummy! And when you're going for a trip early in the morning, they will provide you with a 'take-out box' with some fruits, snacks and water. If you have questions or needs, they will surely try to help. We would surely stay there again. PS. You need to wait a little bit for a hot water to come, but it's there! :)

You may want to bring your own hair dryer with you, as there wasn't one in the room, but if you don't - it's not an issue as well, you can get it from the owners :).

El Personal excelente servicio y atención por parte de todos y el servicio que se brinda!

We were welcomed like family. We arrived at night and was received with hot tea in the dining area while are bags were being brought up to our rooms. Breakfast was amazing the next day! And even kept our baggage after check out so that we can freely tour the city of Cusco before our flight. Top Notch!

Thee was nothing not to like.

Our host, Victor and his family treated us like their own family. They are super kind, very hospitable and did outside the box to make me and my fiance stay memorable. It was hard and sad when we had to check out. The room is spacious enough, clean, and in strategic location. I would recommend everyone who is planning to come to Cusco to stay at Ureta Hotel!

Nothing

Super clean, modern, and beds were very comfortable. Nice wool blankets kept us warm when the sun was down. Breakfast in the cafe lounge was perfect! The sunshine warmed us as Victor, the owner, served us a mix of local foods. Heading out early for a tour? Victor will be up to make sure you are picked up for your tour and sends you off with a snack box. Victor and his staff are your extended family! They will look after your every need! Including recommendations on tours, eateries and shopping!

Very accommodating. Kind owners. Free pick up at airport. Breakfast included

When I booked hotel, I thought I paid for the hotel through booking.com but then found out it wasn't paid so wonder what the point of booking through you is? I recommend booking directly through the hotel

The service was very good and the breakfast too!

This is without a doubt the best hotel in Cusco! Not because it is luxurious or fancy, but because of the overall atmosphere. You will feel like visiting a family - the one you actually like. Victor, the owner, is an amazing person who makes you feel right at home. If you're not spoiled and arrogant, you might just make a friend for life. The price of the room is really good, and it comes with breakfast (and coffee 😃) and a free ride to and from the airport. The rooms are clean, and the beds are very comfortable. We were worried that we would get cold at night because Cusco can get chilly, but the rooms are very well isolated, and we didn't hear any noises from other rooms (even when the hotel was at full capacity). If you get cold at night, though, you can rent a heater for a few dollars a day. The showers have HOT water, and we've never run out. If you have an early morning, Victor will be up to make sure you have snacks ready for your trip. We got even luckier, and when we were going to Machu Picchu at 4am, Victor personally drove us to the train station. He has a heart of gold. Also, if you don't speak Spanish, make sure your phone's translator app is ready so you can communicate with Victor and everyone else in Cusco. You are in a different country, so don't expect locals to speak any other language than their own. When we go back to Cusco, we will definitely stay in Ureta, and we recommend this hotel to anyone.