Key pick up was in small shop a few hundred metres from a Tesco Express. Directions to the pick up point could be better. Google maps brought me to the Tesco. Took me 20 minutes to find the pick up point.

El apartamento es muy cómodo y está muy bien situado.

Me parece que el lugar de entrega y recogida de llaves está lejos para ir con equipaje. Por otro lado, la ventana del dormitorio está poco aisladas y hay ruido de tráfico. Podría mejorarse estos aspectos. Por lo demás muy bien.

Location was great had everything we needed.

Bathroom needs updating and the building was quite noisy with other tenants moving around.

The best thing about the apartment was definitely the location. 30 min WALK! to Big Ben & London Eye and everything was 15-30 minutes with Public transport. Great! Also the unexpected balcony.

It is now the beginning of January and the heating in the apartment did not work AT ALL! Only the bathroom had floor heating so we had to scrunch up in the bathroom with 4 people just to get a little warmer every day. We texted the host about this, and got told we would get an update. The same night I texted, no response anymore. The next day we texted, no response. The third day, no response. Calls would get ignored continuously. It was horrible to be in a cold apartment for 5 days in the middle of winter. When we wanted to drop off the keys, the corner shop was closed?! So we couldn’t even drop off the keys and had to go back to the apartment to put it in the postbox. We called this night too, the normal number and the EMERGENCY number but we did not get any response at all, once again. The location was great, but I wouldn’t want to get sick again because of the cold so we would never re book again.