No hot water on the first and fourth morning of our stay. No heat on the fourth morning of our stay. I asked repeatedly for a manager to call but I still haven’t heard from them. There were a bunch of other little problems with the unit (detailed below), any one or two of which would be no big deal but combined, and combined further with the very large issues of the lack of heat and hot water, definitely not worth the fourteen thousand I paid for 4 nights. At first, we were very excited to see the 4th floor elevator door open directly into this well-appointed 3 BR Condo. After getting settled, we immediately noticed the starter on gas grill wasn’t working. Maintenance came straight up and said they couldn’t fix it but advised us to use a lighter to light the grill, but would not provide their lighter because they said it was the only one they had. After we complained they brought a lighter back up later. We woke up on the first morning of our stay to NO hot water. I reported the issue to the front desk and was told maintenance doesn’t get in until 8. But fine, we’re gritty skiers and went out to ski without any showers or basic personal grooming. Apparently some time after we left, they “re-set the boiler” and we had hot water when we returned from the slopes. Later on that first full day of our stay I reported the following little issues to management via text (the only way to get through to the management company): Gas grill igniter not working Master bathroom heated floor

Good sized, clean condo in a great location. The pictures on line do not do it justice. The view of the slopes from this unit is fantastic. At first I thought we'd like the elevator opening right into our unit and then once we got there, I personally did not like that. There are also 2 stairwell doors that open right into this condo unit. We put the lock on those, so I guess that made us feel a little safer. Kitchen is a great size and I love the separation and privacy of each room.

The place was well-appointed & comfortable, really nice once inside. Unfortunately the elevator to this 4th floor lodging was broken & my parents had a very difficult time walking the stairs, making it a very difficult weekend for them. Sadly, we had a terribly rude bellman that was also useless & pissed off our entire party upon arrival. He wouldn't help with the bags & actually made fun of anyone in our group that was having a hard time with the stairs. We have traveled the world for 40+ years & he was hands-down the worst hotel/condo employee that we have ever encountered... there is too much to write here to convey accurately how terrible he was. In the end, the management company was merely a hindrance, rather than a help. Renting VRBO's is usually so simple & rarely requires a formal "check-in" at a front desk, this place would be so much better if a keypad was added to the door & the management company was removed from the equation.

I couldn't have been more impressed with this property. Super close to the slopes and the hospitality was truly amazing. We will be back!

About as good as it gets; a very well appointed and located condo in Lionshead. The Lion Square Lodge has a 24 hour front desk and a concierge and very helpful bell des. A fitness center in the building and 2 underground heated parking spaces. Free ski check 20 yards from the Gondola is tough to beat. The condo itself is as nice if not nicer than indicated by the photos. Very high end feel. Elevator opens into the foyer of the unit. 4 full bathrooms and 3 bedrooms and plenty of room for a family or group of friends. Would definitely stay again.

Awesome location and beautiful condo

We had an amazing time! The location, amenities, service and cleanliness exceeded our expectations. It was a 2-3 minute walk to the gondola and extremely close to shops and restaurants. We are already planning another trip!

We loved the spacious condo and easy proximity to everything Vail