Overall our stay was great. The location and area is beautiful. Walkable and safe. We did have a few issues that were noted during our stay.We arrived about 30 minutes early and someone was there finishing the check in. Apparently there was a TV remote needed replaced and put in a service ticket. Because of that, we were unable to check in before the 4pm time. When asked if we had to wait until he returned, she said no but due to their system she couldn't unlock the door until 4pm. We just hung outside on the deck and enjoyed the beautiful day. The place was as described but it definitely needs a cleaning. The front of the microwave, cabinet doors and refrigerator door were sticky and dirty. Some cobwebs in window corners.All the exterior doors were hard to lock. It took some time to figure out how they worked but eventually did. Ice maker is broken, half the hot tub jets were not functional and some of the lights outside didn't work. The first morning, we were startled to find a maintenance man draining the hot tub. He did not announce he was there nor were we given warning. Why wasn't that done before we arrived? We were in the hot tub the night before.2 days before our departure, we arrived back at the place to find 2 bins blocking the door. We moved them but felt like they should have waited to deliver the clean sheets and not block the door. Overall, the house is great but the property management company needs to check on communicaion and cleaners.

The house location and view were amazing. The house was a little dated, but nothing we couldn’t deal or live with. However, the mattress in the master bedroom should be replaced. It is a mattress I would expect to find at a very cheap motel, and not a house in Deep Creek lake. Besides the rain and bed, it was a great trip.

Superb in every way.

House was nice and as advertised. Hot tub never got hot. Highest temp was 91 F. Which is definitely not hot enough. Also due to the major snow storm I contacted the property manager with my concerns about getting stuck on the mountain with over 2ft of snow expected. Asked if I left a night early if they would refund the last night due to the storm. They said no. I would have hoped that they would not want renters to get stuck in their property due to safety concerns. Disappointing.