The Lamai Samui

It was beautifully designed and a nice amount of privacy. Felt like an oasis in an otherwise very busy area

The private pools didn’t get as much sun and were a bit cold but were still nice

Just becaue we got the top room, it was very good ($$$) with private pool, ocean view and comfort. We did not use the large pool but was beatiful.

A drink a the local bar was excessively expensive also with the uncommon addition of service and VAT. The bed was not comfortable because the sheets were a bit worn out and a bit damp. Other than that all fine

The hotel is amazing, we had an absolutely wonderful stay, and a huge part of that was thanks to Leo, the front desk manager. From the moment we met him, he went above and beyond to find us a quick, effective solution to an issue we were having. He was incredibly kind, professional, welcoming, and genuinely pleasant. Meeting Leo literally changed our entire stay for the better. His outstanding service and positive attitude made us feel truly cared for and valued as guests. People like him make a real difference in hospitality. Thank you so much, Leo, for everything!

We did get an upgrade for the room but I think mostly it was because the hotel overbook the type of room we choosed at first. Localisation seems ok

There was renovation next to the main swimming pool so you either doesn't have much deckchair in the shade. The one that have more shade are very loud from the construction/renovation next to it. It wasn't mentionned from the hotel before booking or at arrival. I've attached a photo with the white wall from the construction. It is more expensive to book the resort shuttle car from airport than to take a grab. Would have been nice to have the free shuttle with the price we already overpaid from the 5 nights we did there. Room was a bit noisy because behind our room, I think there was a storage for cleaning workers and we heard a lot of movements and cleaning trolley. The bedroom was bit small from what I expected and used to have in comparaison of all resorts I did in the past all around Asia. Breakfast wasn't that great. I had better breakfast sandwich from the coffee shop next to the hotel. Last of all, pool view from the room is great until there's an old guy or children swimming in front of your window that your bed is facing.