Everything good.

Food,Meals and Drinks are VERY Expensive.

Amazing hotel and the service was absolutely on point. The staff really made our stay. Facilities were amazing, everything was very clean

Loved the proximity to the beach Modern rooms

We enjoyed ours stay in the hotel, especially the gourmet food, attentive service, and the rooftop gym.

The best

Nothing

Where to begin everything a special thanks to the staff they make your stay unforgettable clean professional beautiful site beach rooms are perfect the breakfast was amazing the restaurants are really good especially the Japanese spa and sauna room was perfect special thanks to vikram and edi were extremely helpful in sorting my booking in a very professional way and Jerome at front desk was very helpful in recommendations and assisting us

Leaving

The hotel is good, I like the variety in breakfast + clean facility، clean mattres covers and good houskeeping room service etc.. Special thanks to a russian guest realtion staff, she is freindly and very supportive (I don’t know her name)

1 / The staff of arranging transportation, taxi to grand baie and to the airport or to port luis,, are dealing with taxi drivers from outside and they said they are a hotel taxi, they agreed with specific drivers to double the amount and they don’t allow to have taxi other than what they allow (I guess they are partners with taxi drivers). They cost me the double amount if not more many times. 2/ The residence apartments are far from hotel facilities and beach 3/ The suites are close to each other, the neighbor rooms can hear any voice specially if in the balcony. 4/ The staff of arranging sea tours or water plays are away higher in cost than other hotels like Long beach or DinaRobin Beachcomber 5/ beach area is very small

Breakfast was good, location is a little far from everything

Nothing

Good great location

Staff , food , room Service , in room dining

Very nice and cozy hotel. Has all the required facilities whether the spa or the kids club. Many swimming pools and great service. Our villa Butler Avinass was very helpful and provided everything we requested. We requested some privacy in the villa and they did provide curtains around the swimming pool which really appreciated

Nothing

Everything!! from the rooms, restaurants, beach activities, service. Everything was perfect and will definitely come back next summer!

Mostly Staff and cleaning

Long waiting to get the car out of parking

the LUX* facilities

the activities were not worth the money especially at the hotel

- good location in the center and is located in the north, so it is less windy and good tanning destination  - A modern look and feel with technology for opening and turning off light switches  - we came for our honeymoon and the complementary amenities provided were nice (romantic dinner, photoshoot with a photographer, breakfast in the room and a high tea)

- Quality of service could definitely be improved  - breakfast is lousy and noisy. The buffet area is not very visible, and not very clean. We often found a lot of flies around the food. - Even the breakfast selection was a little odd, where you had the juices / protein shake made in front of you which could’ve easily been taken into the kitchen to allow more room to walk around. The blender was also not clean between servings. - Our room had a weird smell and not perfectly cleaned. - The blinds immediately open as soon as we enter the room - only when we asked for a late check out we were given an 11 AM timing which most global resorts don’t even follow (it’s usually 12 PM earliest).

Good

I complained by email about their own driver reckless driving and lack of altitude no reply received (No response after 3 days). Guests safety should be their main concern.

It is a complete luxury experience. there’re many options for breakfast as well. The room is very spacious, grand and extremely comfortable. The view from the room is amazing too. The staffs are very friendly especially the front desk Mr. Ibqek who accommodated us our early arrival. There’re a lot of activities provided by the hotel as well.

please expect to pay higher rates if you want an optional service from the hotel such as taxi service or airport pickup

The location and setting of the hotel is good. The beach is clean and looks well maintain

The bathroom. The design is awkward and safety hazard. The area of shower does not have partition; hence when showering, water spreads all over the room and very slippery. The design of sink is also awkward & not align with the length of the tap

I can only say WOW! we had a amazing vacation at LUX*. By far the best hotel / resort experience me and my wife ever had. Great facilities with amazing restaurants, SPA, Gym, pools, beach etc, and great spacious suites watching the lagoon. But beyond that, the staff and service was amazing! So friendly and always there making you feel taken care off. Including our taxi driver Sanawas Oozeerkhan that showed us all the great places Mauritius have to offer.

nothing

the restaurant not multiple