Clean room, quiet grounds. Comfortable bed and nice to have a refrigerator, sink and microwave. Big shower and good amount of cabinets

That we had to take away our own trash

Everything was good

it was in a great location for the family. NO DRUGS

needs a place for kids to play

The guy at front desk

The room smelled like urine the air conditioner had black stuff flying out of it the refrigerator was not clean the sink was rusted out as well was the the refrigerator the bed had an old blanket with cigarettes burns on it there was dead bugs all along window ceil

location and price

the bed and the inability to make changes locally and have to go through a third part even if I’m standing at the desk in order to get access to rooms that are vacant unless purchased online?

Nothing

The staff were very disrespectful

The close location to the job I was doing.

Not enough pillows.

The location was perfect for my needs.

The room appeared clean when I walked in. I took a shower, went to bed exhausted and was rudely awakened by BedBug bites within an hour. Got up, captured a few of the bugs in a sandwich bag, took video of bugs, (there were that many) and pictures of my bites and my swollen eye from bites. I tried to call the management to no avail while I loaded up and went to sleep in my car until management arrived. I explained what happened and she said they didn't have anymore available rooms. I said I just wanted a refund so I could find a room without bugs. She said no refunds.I said that's not right. She said come back in 30 minutes. I did and she said they would refund my money. Time is money. The swelling is gone from my eye and I did my best not to scratch so I haven't any infections from any of the bites. I was ill the first two days, but luckily survived, except for the trauma of remembering the bugs crawling all over me as I slept. I have stayed at this same hotel three times prior and didn't have any issues before.