HoangLong Riverside Homestay

Our stay at this homestay was outstanding. the family were extremely hospitable and sincerely helpful in helping us make the most of our stay. we visited during a flash flood, which made it difficult to leave the resort, yet the owners were on hand 24/7 to help us make it safely back and allowed us great flexibility in staying more days. the food was delicious and rooms were clean, beautiful pool and free bikes and boat!!

This was an excellent place to stay, from the location, size of room (Stayed in the Quadrupple Room), the food & the pool was was a massive bonus after a ride on the bikes or paddle down the river. The scenery from your balcony is incredible, exactly what is advertised on their site. The Host treated us like family & were always there to help when needed, thank you. We booked in for 5 nights & ended up staying 7.

Lovely out of town location, amazing food cooked by the owners and generally lovely facilities (pool, hammocks, pool table etc). Owner even arranged to wake up at 5am to let us in and hang about after our bus dropped us off

Nothing from our stay (one of the detached rooms) but did hear from someone in the bungalows there were loud animal noises like rats scratching below the floors. Muo muo (local doggo) also involuntarily borrowed a pair of socks for a bit but no complaints from that tbf

The free bicycles were very useful, and we could take them whenever we wanted. The beds and towels were fine, towels were replaced when needed, and separate pool towels were provided. The hosts were also friendly and smiling when speaking directly with us.

The flooring around the pool and on the stairs is extremely slippery. Several members of our group fell and got hurt. This is a serious safety hazard that urgently needs to be addressed. Our biggest problem was the billing. Throughout our stay, the owner repeatedly encouraged us to order or take whatever we wanted and said everything would be calculated at the end. At checkout, the handwritten itemised charges totalled ₫5,525,000. He then added a 3% card fee of ₫166,000 even though we paid in cash, followed by another unexplained ₫60,000, bringing the total to ₫5,751,000. We paid because we needed to leave and did not want a prolonged argument, but we felt taken advantage of. The couple managing the property frequently argued and shouted loudly at each other. At times, two different songs were playing simultaneously in the common areas. During one of our meals, one of the hosts spent the entire time hammering pads or pins underneath dozens of dining chairs. The constant banging was extremely unpleasant and this maintenance could easily have been done when guests were not eating. Because of the dangerous flooring, excessive noise and questionable billing, we would not stay here again.