Courtyard Long Beach Holiday Resort

STAFF and Restaurant

During our stay, the swimming pool was disappointing. There were constantly bees, flies and other insects floating in the water, suggesting that the pool filtration and cleaning system was inadequate. These insects remained in the pool for long periods and were not removed regularly by the staff, which made using the pool unpleasant. More concerning was a serious safety issue. One of the metal handrails leading into the pool had become loose because its fixing bolts had come out. This created a significant risk of injury, especially for children and elderly guests. Despite the obvious danger, it took around three days before it was repaired. During that time, guests continued to use the damaged handrail. For a hotel of this standard, I expected much better maintenance and much faster action regarding guest safety. While we enjoyed other aspects of our stay, these issues should not be ignored and need to be addressed.

Everything inside the complex was very good

The complex is outside of the town and in the evening it is a big uncomfortable to go there alongside the road without the light.

We can only love this place we have now stayed so many times and love it the space the quiet it’s beautiful

The hob was badly marked on one of the burners that with the lack of saucepans and cutlery we found plenty of restaurants to eat at

Good location Good pool

Cleaning of rooms changing of bed and fresh towel only every 3 days. Shampoo and body wash empty for 5 days