Santo Spirito Palace Is in a great location, right on the Piazza Santo Spirito. It is a lively area with a historic church with many great restaurants and some kind of market every day. It is close to many attractions and we walked everywhere except for the train station and airport. The place itself is a bit funky, but something you can overlook because of the reasonable price. There are 3 full bathrooms, but only one is connected to a bedroom and AC is only in the bedrooms. Two of the bedrooms had sheer drapes, so you will need an eye mask if morning light wakes you up. Two of the beds were very comfortable, but the twin room with the bathroom could use new mattresses. You can feel the springs when lying down. When we showed up an hour after the check-in time the cleaning person was still there. We had to wait in one room for about an hour while she finished. Not the end of the world, but you think it would have been ready by check-in time. Despite those few minor things, we did enjoy our stay. Communication with the host was great, there was a lot of helpful literature about the area, and they offer help with reservations and tours.

The location was convenient as we walked to attractions on both sides of the river. The unit was in good shape but it is not modern. It is a third floor walk up, so keep that in mind. The piazza has a restaurant/bar which is open until like 2:00. People in the front bedroom were aware of closing time; otherwise the place was quiet. A/c worked well in 90 degree weather.One disturbing thing. Two of our group discovered that our “hidden” Euros disappeared. We did not discuss the issue for several days when we had a “it was weird but” and a “you too” moment. We took it as a learning experience to redouble our security efforts. Otherwise, we had a great stay in Florence.

Fabulous stay with the family, Florence is beautiful and Santo Spirito Palace had the authentic feel for such a lovely city. Well worth the trip and would definitely recommend for a long weekend away.

Excellent location for ease of access to the sites and food of Italy, but the host's communication and attitude was frustrating. The location has an active night life, but the windows closed and fans insulate the sound from coming in. I share this for families. The host allowed us to store our luggage ahead of check-in, which was appreciated. Additionally I must recommend you try the food at Gustapanino just across the piazza.Be warned, you may struggle to work with the host.We arrived to formally occupy the unit later and the AC was not running, shutters were open all day, and windows were open during extreme heat. It took over 12 hours to bring the apartment from 28C(84C) to 25C(77 F), and when asked about the efficiency of the room only AC units the host responded to me and VRBO Care with , "Maybe the guests should go in Iceland not to feel hot." and "You complain that in Forence is too hot. I'm not God." My issue is not with the AC units, as the temperature inside once cooled was cooler than outside. My issue is with the host advertising it as having AC, not having it prepared for guests, and then insulting them when requesting for assistance. People in my party had a medical need for cooler tempatures, and struggled to comfortably recover/rest while we waited for the bedrooms to cool. We stayed an additional night elsewhere, as planned prior to the stay, and the AC kept at another location kept our rooms at 22C without issue while outside was still 40C.