Love the view from this house. The dunes are low here, so you can see the beach as well as the ocean. You can also see the ocean from 6 of the 7 bedrooms.

I am very upset The hot tub had green slime on it. The pool was dirty. The house was dirty. We had to clean it the house smell like dog. There were cigars on the deck nails sticking out pots and pans and dishes were dirty had to eat out worst vacation ever.

House was filthy. Hair and blood on sheets in bedroom. Called office and they said they would send housekeeping. No one came. Had to go to office and pick up sheets and towels myself the pool was not working the pump had blown did not tell us until the day we were driving there finally got the pump running on Wednesday night we left on Saturday. there was dog poop on one of the decks Dog hair all over the floors shower door in master bedroom falling off the only really good thing about this place is the location refrigerator did not work. This house really does need a lot of maintenance on the inside and the outside I would never ever go through Vacasa again save yourself, a lot of heartache and book with another company .

location

The view of the ocean

The views are magnificent! With a little TLC this place could be a gem! We left this cottage cleaner than we found it, that's for sure!!

This house was a really nice place to stay for my entire family. We all had a good time, there was enough space for all of us and walking to the beach was a breeze! However, when we got to the house, it had not been cleaned. All 5 bathrooms were dirty and my family and I spent several hours straightening up the house, the outdoor shower had a razor blade and half full beer can, and in one of the bathrooms, very used towels had been stuffed in a drawer. The pool and jacuzzi were low on water and needed to be filled. We were missing towels out of the main bathroom which to their credit, Vacasa was able to get those too us very quickly and they did refund the cleaning fee. Overall, it was a nice vacation, but the property management needs a good bit of work.

The property was fine until TS Ian came on Thursday 9/22. My niece came and told me there was water coming in from the bathroom ceiling in the 2nd floor bathroom, one that is shared with another bedroom. I emailed the office and left a message about the leak. I called the next day and spoke to a rep who said someone would call me back. Never received a call. Friday night, 9/30, the kitchen ceiling started to leak ( constant stream of water from the ceiling). Now I have a partially collapsed bathroom ceiling with black mold and a new leak in the kitchen. Still no word from anyone regarding this matter. I've included my email thread for your review. Vacasa Oct 3, 2022, 1:20 PM (9 days ago) to me Hello Thank you for your email! We apologize for the delayed response, we are currently back logged and answering as quickly as possible! We have reviewed your reservation and per previous notes we notified our local team of the leak! The latest update received on 10/2/22 is that our local team is needing to contact a vendor and our owner! We see you have completed your stay and we have forwarded your email to our local team! We appreciate you letting us know and apologize we did not have an update prior to your check out! Please let us know if you have any questions! Best wishes! On October 1, 2022, 1:57 pm, wrote: I never received any assistance with these issues. I called yesterday (9/30) and I was told someone would call me back. No one did, In the meantime, part of the bathroom and bedroom ceiling fell, exposing black mold. The kitchen ceiling started to peel, also. With the storm, some siding by the kitchen sliders (which really need the tracks cleaned!) came off the house and was hanging. On Sat, Oct 1, 2022 at 10:56 AM Vacasa wrote: Hello We apologize for the delayed correspondence, even after experiencing exceptionally high call and email volumes. Vacasa is always committed to communicating with our guests as quickly as possible. We sincerely apologize for the trouble. It appears here that you have already received assistance with this issue. We will immediately contact you as soon as we get the information we need Please let us know if you have any additional questions or concerns. If you require immediate assistance, please, call 1.800.336.4853 (available 24/7) to speak to a Cu