Design Hotel Winterrot

Great location

No interconnected room

Location was good for me travelling from UK to Austria. It was very clean, staff were very helpful and had secure parking.

The hotel had a spa/sauna but was about 85 euros to use. This was a shame and I will look elsewhere in future.

Spacious and very clean.

This was not our first stay in the hotel. First time we were amazed with absolutely everything, but this time we really have to complain about the isolation in room 209 because you could hear everything, from walking, talking, etc. I often stay in hotels that have good sound isolation and when someone is talking you can't hear anything even if the person is standing in front of your door and talks, you can only hear mumbling, not clear sentences. I don't know if it is a problem of the whole floor or just that room, because the firs time (on the first floor) we haven't had experience like this. If you point on the booking that the room has sound isolation, it should be so. I'll describe the situation in the next segment "What I didn't like". Before I write what we didn't like I would just like to say that the beautiful brown haired young woman who was working at reception on Sunday (January, 28th) was very kind and beyond all our expectations. She is one of the reasons why guests should return to your hotel.

We stayed for two nights and unfortunately I have to say that we didn't get any sleep. Neither overnight, nor during the day. I don't know what kind of guests stayed at the hotel this weekend, but the staff should certainly warn those who violate the house rules, which state exactly that the hotel must be quiet after 11 p.m. The first night (around 11:30 p.m.) I went out into the hallway to warn 6-8 adults who were standing there and talking very loudly to the point that I had the feeling that they were standing in front of my door. Around 4 in the morning, two or three girls ran down the hallway in high heels and screamed for about 10 mins and I think that's really inappropriate. The staff should still watch out for such situations because there are still many guests in the hotel who are sleeping at that time of the night, especially guests with small children who were in the hotel that night. The girls who I mentioned also left kebabs and tissues on the floor in the hall in front of someones room, which is another reason to warn critical guests. On the second night around 2 in the morning I had to go out into the hallway again and tell some people to quiet down because they were very loud. Also around 4 in the morning (probably the same girls as the previous day) again ran in high heels thorugh the hallway and laughed and talked there for about 15 minutes. We don't want to give you a bad grade because we always feel comfortable in your hotel, but we think you should have some sanctions for guests like these because it's not okay for 50 or more guests to suffer because of two or three careless guests. I believe that someone would give a very bad grade after what they have experienced and decide not to come to your hotel again, but we will trust that you will take care of isolation and problematic guests in the future.