location

furniture

the spaciousness, modernness, cleanliness and the balcony

could’ve done with some salt + pepper instead of going out to buy fairly expensive condiments😂 wifi didn’t work for the TV and disconnected from our phones when on the balcony, but that didn’t bother us since we had 4G. nothing major at all, just to make the owners aware for the next guests :)

1. Location was great although we wished we could have been closer to the city. The Collindale tube station was about a 10 min walk. 2. The property was in a new development. It was a good sized apartment which made it comfortable to receive guests. 3. The area was safe to walk around at night. 4. If you have young kids, there is a small park right across from the apartment, just watch out for dog poop. 5. There were a couple good restaurants in the complex as well as a small tesco store. More restaurants opening up soon according to the sign postings. 6. Overall cost was reasonable.

Problem 1: When your researching an airbnb or booking accommodation an approximate area/ neighborhood is given. Once you complete the booking then the actual property address is given so that you can further plan your trip details. Jenny’s place gave someone else’s actual address as the property address. On the day of check in, the real address of the apartment was sent. They also requested a security deposit. Mind you, the entire booking was already paid for. After we received the first “property address” we coordinated everything around that location from family visits, to grocery and online delivery. This was the address I had given my elderly father who was flying separately and coming on his own to meet us. He knocked on the door, and the lady told him that this was her home and not an airbnb. His phone was not working and thus did not receive the actual address I received that morning. She said strangely enough she had received several guests looking for this accommodation last week. How horrible and potentially dangerous for this women to answer the door to random people stating that her house was their booking?! Extremely fraudulent, disrespectful, and inconsiderate! Even more infuriating was the response I got when I spoke to the property rep. “Sorry for the inconvenience. The address on the listing was approximate, but near at the property. Again we are very sorry of the inconvenience it caused you”. Was this for real? The address that was used someone’s ACTUAL HOME. That is not an “approximate address”! That is unbelievably ridiculous. I was flabbergasted! Problem 2: Overall the place was just DIRTY. The floors were sticky, there were crumbs and hair on the carpet, corners and the bathroom was definitely not cleaned properly. This dishes were not washed properly. The tea kettle had white slime at the spout and all over the bottom of the pot. So there was white stuff floating in the water. How disgusting!

everything

it wasn’t the property as such, just if you are in or out very early or late, picking up or dropping off the key can be problematic due to the way the key handover is done.

I was waiting 1.10 minutes for people's to check in and on the end they didn't answer me, I will never book over there again

lovely place and quiet area

Modern apartment, well equipped, quiet neighbourhood.

Collecting the keys on check-in and dropping them on check-out in a shop a few miles away from the property is not so convenient. I had to pay my cab extra for the detour both times.

Great and clean property. Still giving it 10/10 but the beds can be bigger they are small doubles

I have stayed there before. I found very convenient and clean.

it suited me in every way location the only complaint I have are the beds

it could use a change of beds very uncomfortable apart from that. excellent

Very clean and quiet.

The collection of the key wasn't easy, fortunately we had a vehicle to drive to collect keys but parking was not easy. For those on foot it would be very inconvenient. Also more cutlery is required, there was only 3 forks for 5 guests.

The location was pretty convenient to where I intent to work, and it had access to basic necessities including Groceries.

The radiator was not in the rooms, and I had one cold night but the next day the mechanic video called me ad guided me throughout. He was really polite too.

It was really clean, lovely location, functional facilities and very comfortable. I enjoyed the stay.

I had to travel to another location to drop off the key after check out, it was quite inconveniencing. It'll be nice if they arrange for a safety box for resident keys to be picked up and dropped off at the property

everything all good

parking

The convenience of the location was spot on. A very short walk to the local tube station, which takes you directly into Central London within 20-30 mins. There is a Tesco Express just around the corner from the front of the building. The communal garden area is beautifully kept.

There was literally nothing I didn't like.

I have enjoyed everything about m stay at the property. And I sure will be staying the more anytime I am in London.

Not at all. It was a great experience.

very good location. the only thing I would want them to improve are the curtains

Nice and clean, well maintained facilities, cozy for family.

- The flat is very nice, clean and comfortable. - The communication with the owner Jenny was very smooth. - Tesco available within 2 minutes walk from the property.

- The keys need to be collected from a shop 8-10 drive away. If you don't have a car this could be a big issue. - No free parking in the area. - No hooks available to hang coats and bags when you enter the property. Also no hooks behind bedroom doors or in the bathrooms.

Modern ,confortable apartament with two bathrooms the location is great near shops ,bar and supermarket ,35 minutes away from central London.

Handing over the key was complicated you have to take a taxi or a bus and give it to a shop that is 25 minutes away from the apartament in a very busy street ,it would be convenient to leave it in a place near the apartament.