easy check in , clean , comfortable

This was the second time I rented this home. Its exactly as described. I love the conservation area beyond the pool deck. The home lacks for nothing. The kitchen has every appliance, pot, pan, bowl, and utensil you would ever need. We ordered the pool heat and the pool was a big hit. There was a TV issue and the management co. quickly resolved it, they were so nice to work with.

We enjoyed our stay. The house was as described; beautifully decorated, spacious, comfortable and safe. The staff at the front gate were friendly. It was a easy check-in process. When we got to the house, we noticed the sheets were not changed in one of the bedrooms. I'm not sure how that happened since you are required to remove the sheets before checkout. Fortunately, there were extra sheets in the closet so we changed them ourselves. I did notify management but i was told, it was unlikely that the sheets were not changed. As if we were lying. Everyone should be able to tell or smell if sheets are dirty! Other than that, the house was fairly clean. The beds were comfortable. Although, the pillows should be replaced in a couple of the rooms. They were pretty flat. We could have used a few more bath towels. We had to constantly wash the few we had since it was 10 of us. The kitchen was well equipped with lots of plates, cups, bowls, pots, pans, silverware and cooking utensils. The pool was wonderful. The water was warm from the sun so no need for heating. A small garden snake got into the pool the 2nd day, after the grass was cut out back. We were able to get it out with the netting. We enjoyed playing pool and ping pong at night. It was a great addition to the house. If you are planning a trip to Orlando or any of the parks, beware of traffic. It can be terrible leaving from where the home is located. Overall, everyone enjoyed their stay and the experience.

Looking forward to our next visit!