Our 2 -bedroomed apartment was huge, well-equipped and we had a large balcony. Would ask for higher floor as we didn't have much of a view on the first level. Do not be misled by the photos online - whilst this hotel is very clean and tidy it is a 70s/80? original and the rooms and public areas are very plain with much use of beige and green paint. It is all functional rather than luxurious but the staff work hard to keep the place nice, particularly the gardens. Breakfast very good and breakfast staff and cleaners nice. We particularly liked the quiet location above the town. Free parking easy in road outside.

It's a bit wierd staying in a place that has no staff present after breakfast and the limited "reception" closes as it is only in operation 0900-1100. All other times everything reverts to the main hotel about 5 mins up the road behind. I found it a bit tedious having to drive to it on the first night, find somewhere to park (as they had blocked off all their stopping bays), check in and then drive to the apartments. It was all simple but time-consuming when what we really wanted was some food and to relax after journey. Also, there are no guide instructions about the apartments when you arrive so you have to work everything out yourself!

The total overall comfort of the place.

Nothing

The quiet location of the property set in beautiful gardens, but easy walking distance into town. The breakfast selection and the excellent, attentive service during the breakfast period.

Nothing!

Fantastic apparthotel, great view and location

Pool was a bit cold

very kind and supportive staff, comfortable and quiet hotel, excellent breakfast

Great location - 10 minutes walk from the heart of the town. Very quiet. Big room with very big and comfortable terrace. Very nice view, you can see the mountains, the volcano but also the sea. Staff was very friendly and accommodating going beyond what I would expect from usual hotel courtesy. They have a bike cellar but also don't mind if you keep the bikes in your room which is a must for cyclists not all hotels' managers understand.

Breakfast could have more variety, everything was fresh and tasty but variety was subpar when it comes to hotel of this kind. The rooms are a bit old but very well taken care of. The kitchen is missing an oven to be fully functional but otherwise it's very well equipped. It was a bit expensive but we needed an emergency accomodation during high New Years season. The prices are more reasonable during normal times. We are happy they had a very nice room for us.

location, stunning gardens, peace and quiet, great included breakfast

no kettle in room so had to boil water for tea in saucepan! very little in way of cutlery and pans in kitchenette!

nice location, big bedrooms, nice view …etc

all good