Aparthotel Costa Mar

It’s easily accessible you don’t have to go through reception every time you’re out

Apartments could supply items such as a dustpan and brush and mop, if you dropped a glass etc, there wasn’t anything to clean it up with ( I didn’t actually do this!) but could have been useful

Very quiet location even if it is in front of Avenida de las Playas.We had an upper apartment overlooking the whole Playa de los Pocillos.Walking distance from grocery, pharmacy restaurants and bars. Bus stop is just in front of the establishment. Cleaners came to change the towels and make the beds every day. All the staff, specially the receptionists were very helpful and accomodating. Breakfast was ok and had a lot of choices. Swimming pool is very clean and well maintained.

It would be nice to make a constant maintenance of some facilities. The garbage collectors in front of blocks A and B were not a welcoming sight. For my back the bed was a little too soft.

Good value for money, basic but comfortable room. Clean and tidy with regular maid service. Garden well maintained. Breakfast and evening meals offered good variety. Pool was quiet with plenty of sun loungers. Close to small shopping centre with supermarket and some restaurants, Matagorda is a short walk for more bars and shops. Huge beach is over the road.

Roof terrace offers great views but doesn’t offer any protection from the wind or any shade from the sun

A favore della struttura va sicuramente detto che l'alloggio era nuovo e molto bello. Inoltre, l'ottimo servizio in camera per il cambio degli asciugamani e la sistemazione quotidiana è stato impeccabile.

Purtroppo, però, l'esperienza complessiva è stata rovinata da una gestione dei servizi davvero discutibile. Abbiamo prenotato la mezza pensione, ma al tavolo abbiamo scoperto che le bevande non sono incluse, nemmeno l’acqua (una scelta davvero poco elegante). Inoltre, trovo assurdo che oggi si debba ancora pagare il Wi-Fi per averlo in camera. Per concludere, anche l'uso della cassaforte in stanza è a pagamento (ben 18€). Va bene far pagare i servizi extra, ma far cassa su elementi così basilari dà l'idea di voler speculare sul cliente. Peccato, perché la struttura avrebbe del potenziale.