Excellent wonderful experience from start to finish

top

We had a great stay in Villa Reyes! Thank you Agni Travel.

We had a very pleasant stay in Villa Reyes. At start some things went wrong. We couldn’t enter the villa as the lock was broken.. Believe it or not, after a phone call Javier came.. entered the villa, we still don’t know how! But he changed the batteries. And we were good to go. Unfortunately the mattresses in the single rooms were very bad. A call with Richard the owner solved this issue, he changed 2 of them, next to the shower head and knives and spoons. Everything was solved very quickly. Super service, a big thank you for that. A very nice pool!! Really ok. Only one thing outside is never ever cleaned!! The green carpet can only be cleaned with a vacuum cleaner , which isn’t there. Next to the fact that the poolcleaner all of the sudden comes in the house without notice. That is not ok when you are there!! Walk in while you are busy with things or even Sit and eat is not ok! A knock on the door prevent surprises. sheets for the bed are changed in the beginning of the first week after that not anymore Towels were changed twice Cleaning can be better!! Overall we had a very nice holiday in this pleasant house. And I want to provide good feedback for the owner as he was very helpful