ProfilHotels Nacka

Accoglienza, cibo e professionalità

The location of the hotel is wonderful - nearby there is tram and bus stops - it is very convenient to get to the city center. We had late arrival and the stuff kindly agreed to serve us a dinner even the time of it was over already. The beds in the rooms were INREDIBLY comfy. All the amenities in the rooms were working properly. The breakfast was Amazing!

In one of the rooms there were some stains on the walls, but not too critical. The dinner was pretty simple (not too many choices of dishes), but regarding the taste it was ok.

The hotel’s location was excellent, with a train station located directly opposite the hotel, and it was also within a reasonable distance from the city center. The staff were extremely polite, understanding, and helpful throughout my stay. The breakfast selection was very extensive, and the service was excellent. The hotel and its facilities were also very clean and well-maintained. I stayed on the eighth floor, and the view from my room was beautiful. There was also a coffee station on the ground floor where guests could get themselves to coffee whenever they wished, which was a very nice touch. Overall, I was very satisfied with my stay and had a very pleasant experience. If I were to visit the city again, I would definitely stay at this hotel without hesitation.

As a frequent traveler, I was slightly surprised to find that basic personal care amenities, such as a toothbrush and toothpaste, were not provided. I do not recall whether this was clearly stated in advance, but fortunately, I had brought my own. I hope this information is helpful to future guests who may not be aware of this.

The decor is cozy and rooms are very well decorated, bed is comfy, breakfast is amazing with a lot of variety and hotel's location is infront of bus station and tram station which is convenient.

-I booked the 2 meals option which includes dinner and the staff didn't communicate to me what i'm about to say : I overpaid it through booking (1000 SEK instead of 600 SEK at the property for 2 nights for 2 people's dinner only )and they said they have only one chef available for dinner (at the dinner after I already paid everything) for sunday and monday which they said i have only to pick either risotto or spaghetti bolognese which weren't my type of food and i overheard the waiter say to a table behind me that a burger is available which means that something was off because I kept asking multiple times why do I have to choose 2 options only even if one chef is available he can cook other things specially that we were 2 tables only at dinner time. - I suspect that my room had bed bugs because one night after I woke up I found red dots on my foot which is so itchy and wasn't there the night before and it looks like bed bugs bites