The Runmere Hotel, Liverpool South Runcorn, Part of the AG Collection

Location next to rail station, easy walk to town along the canal. Staff were welcoming and polite. Free coffee was very welcome.

Definitely showing its age and in need of refurbishment, rooms quite small and furniture is dated and in need of replacement, tiles in bathroom need a good scrub. Walls are very thin. Be warned it is on the flight path for the airport so can be noisy with low flying air traffic. Multi level Motel style building won't suit everyone as stairs are quite steep (no lift) with unusually high handrails, outdoor corridor matting was quite slippery in places as it had rained, although to be fair there are warning notices. Disappointing that despite menus being everywhere there was only pizza available which meant we had to eat elsewhere (there was a discount voucher in the room which made it look an attractive offer but wasn't to be). I would consider staying again if coming by train due to the location but would have to be at a very good price, it was just about value for money if you don't mind a slightly lower standard of room.

The room was clean, comfortable and ideal for my stay. The staff were very helpful and very friendly. Breakfast was very nice and just what I needed in the morning.

Hotel just needs a bit of a freshen up with some decorating, otherwise it was fine.

Amazing Staff friendly and great to talk to, helping with the smallest of issues and giving great advice for future and current stays, location is easy to get to and train station is 1 min away. There’s also a little local celebrity that greets you called Clive

Only given 2 pillows and few marks around the room but nothing issue worthy

I like the fact that there was a balcony outside my room. I liked that it felt like your own space

The smell of my room and the heater not working