We had the most wonderful stay in the Pump House which was even better in real life than in the photos. My son literally exclaimed as we walked in the door that this was the best house he’d ever been in. It was comfortable and luxurious and sitting look out at the shingle and the power station through the floor to ceiling windows is quite magical. It’s a very special place.

Great, convenient location for beach, lighthouse and train. Warm underfloor heating kept out the wind and rain. Comfy seating; our party competed for the nooks in the picture windows with views of the lighthouse and power station!

The Pump station is a beautiful place to stay and Dungeness is absolutely breathtaking. The renovation of the station has been very well done and the kitchen is well equipped, but there were a few small issues which made the stay overall feel not really worth the money. The pump station was very cold and whilst there was a fire we weren't able to adjust the temperature of the heating at all which meant we woke up very cold. One of the bathrooms has a bath and a very very low pressure handheld shower that you have to crouch in the bath to use. Given up to 6 adults can theoretically stay it seems weird that there would not be two functional showers or at least that it would not be made very clear on the website. The customer service is very blunt and cold via email and again, came across quite strangely given the cost of the stay and this detracted from the experience for example, I asked if they had tea and coffee at the accomodation (which is quite standard in holiday homes) and was simply told 'I would recommend bringing with you all supplies that you think you will need to make your stay a comfortable one', which was very weird and evasive - and also somewhat incorrect as they did have oil / salt etc? The bed in the main bedroom was also bizarrely and uncomfortably soft. Overall, beautiful accomodation let down by some of the practicalities and probably not worth the price.

The location of the Pump Station is undeniably breathtaking and to wake up to the views across Britain's only dessert each morning is really fantastic. However, far more attention needs to be paid to this stunning property, especially for the prices that are now being charged. I’ve listed below some of the issues, points for improvement: We had at least two ant infestations during our stay, one of hundreds of flying ants! Both toilets don’t flush properly so after your ablutions, you can expect to spend at least as long flushing them away, if it’s even possible! The beds are terribly uncomfortable for the price of the accommodation. This really needs to be looked at. The property hadn’t been properly cleaned. Under the sofa was dirty and we found at least three plates/utensils in the kitchen that had been out away dirty. For the price of the stay (over £2.5k for 7 days, there really should be a welcome pack of essentials for your arrival. This is standard now in holidays let’s and often at far lower prices than this one. The shower floods when you have it on high speed and runs down the hallway to the bed room.