They have made some nice upgrades I messaged the owner privately about possible improvements to supplies and door access

I'm very late in writing this review, so my apologies! Pre-Arrival: We decided to do our family vacation in Massachusetts this year, since our family had never visited the northeast and my kids and I are big history buffs, so it seemed like a good place to go. This was the first time using the VRBO platform, and between poor reviews of the platform on Reddit, and many stories of host's double booking and the platform not supporting guests, I quickly became worried about our trip, and this was exacerbated by the very few reviews this property had. These concerns were completely unfounded, although the one issue we had was slow communication through VRBO’s messaging system, which also freaked me out (please note, Nicole always responded through VRBO, but it would sometimes take a couple of days). However, once we arrived at the property, and I actually called her, she was available everytime we called, and responded to texts very quickly. I gave 5 stars on communication because the issues were on VRBOs messaging system, and me insisting on doing everything through the app. This is really the extent of the negatives for our stay! The House, Location, and Amenities: The house was definitely on the smaller size, if I were to nitpick, the photos make it look bigger than it is, but there's still plenty of room for our family of 5 and a little Chihuahua. Even though it's a smaller house, there was still plenty of room to lounge around in the evening and watch TV, there's a prop

My family was very comfortable at the lakehouse. We did enjoy our time in Massachusetts.

Overall, our stay was okay. The property is in a great neighborhood and has a lot of potential, but it could benefit from some additional maintenance and attention to detail. One of the biggest challenges during our stay was the temperature inside the home. While the host did mention that it could get warm, the house remained quite hot throughout our visit. We stayed during a heat wave, so I understand that likely contributed, but the cooling setup wasn’t sufficient to keep the space comfortable. There were only a few small floor fans available, and no additional fans in the bedrooms. The home also felt a bit worn in places and could use some TLC. Cleanliness was acceptable but not quite at the level I expected. Additionally, a few of the amenities and features advertised in the listing were either unavailable or not exactly as described. Communication with the host was somewhat challenging at times, which added a little frustration to the experience. That said, I wouldn’t say it was a bad stay. The location is a strong positive, and I would consider staying here again if needed, especially given that I booked somewhat last minute. However, it likely wouldn’t be my first choice unless some improvements were made.